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What AI does Flex use?

Manufacturing · flex.com

4

AI tools in use at Flex

1 confirmed 3 observed

Flex uses 4 AI tools: Lorikeet and Giga (Customer Service Automation), Campfire (Finance & Accounting AI), and Harvey (Legal AI). 1 is confirmed by a published story, quote or press release; 3 are listed on the vendor's own pages.Latest check Oct 8, 2026: 4 of 4 tools checked, from 7 public sources.

Website
flex.com
AI tools in use
4Median for the 56 Manufacturing companies on usedby: 1
Latest check
October 8, 20264 of 4 tools checked so far

Every AI tool at Flex

4 lines, each linked to the public page behind it. Open a row to see the dated capture.

ToolTeamFirst public proofProofSource
LorikeetCustomer Service Automation—lorikeetcx.ai
CampfireFinance & Accounting AI—campfire.ai
GigaCustomer Service Automation—giga.ai
HarveyLegal AIOn or before Sep 2026harvey.ai

“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.

In Flex's own words

Published results, each linked to its dated source. We quote, we do not score.

We trust Lorikeet to help us help our customers, and get them real answers.
Lindsay Boland, Customer Service AI Product Lead, Lorikeet. Source, Captured Oct 8, 2026
We’re excited to explore other ways Lorikeet can help us grow Flex — like through email or voice support. That way our human agents can focus on solving more complex customer challenges.
Lindsay Boland, Customer Service AI Product Lead, Lorikeet. Source, Captured Oct 8, 2026

Flex compared to other Manufacturing companies

Flex uses 4 AI tools. The median among the 56 Manufacturing companies on usedby is 1. 48 of its 55 peers use fewer.

These counts cover public proof only. A company can use tools that no public page names.

AI tools per company

56 Manufacturing companies on usedby, by number of AI tools

  1. 38 companies with 1 tool
  2. 8 companies with 2 tools
  3. 2 companies with 3 tools
  4. 4 companies with 4 tools
  5. 1 company with 5 tools
  6. 1 company with 6 tools
  7. 1 company with 7 tools
  8. 1 company with 8 tools or more

What its peers use that Flex does not

Questions about AI at Flex

What AI tools does Flex use?

Flex uses 4 AI tools: Lorikeet, Campfire, Giga, and Harvey. 1 is confirmed by a published story, quote or press release, and 3 are listed on the vendor's own pages.

Does Flex use Harvey?

Yes. Harvey lists Flex on its own pages (captured Oct 8, 2026). Harvey is the most used AI tool among the 56 Manufacturing companies on usedby: 9 of them use it. See who uses Harvey.

How does Flex compare to other Manufacturing companies?

Flex uses 4 AI tools. The median among the 56 Manufacturing companies on usedby is 1, and 48 of its 55 peers use fewer tools. These counts cover public proof only.

How does usedby know which AI tools Flex uses?

Each tool is linked to a public page that names Flex: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Flex, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.