1
AI tool in use at ID.me
ID.me uses 1 AI tool: Decagon (Customer Service Automation). Decagon lists ID.me as a customer on its own website.Latest check Oct 9, 2026: 1 of 1 tool checked, from 1 public source.
- Industry
- Cybersecurity
- Website
- id.me
- AI tools in use
- 1Median for the 132 Cybersecurity companies on usedby: 1
- Latest check
- October 9, 20261 of 1 tool checked so far
Every AI tool at ID.me
1 line, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Category | First public proof | Proof | Source |
|---|---|---|---|---|
 Decagon | Customer Service Automation | — | decagon.ai |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
ID.me compared to other companies in Cybersecurity
ID.me uses 1 AI tool. The median among the 132 Cybersecurity companies on usedby is 1. None of its 131 peers uses fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
132 Cybersecurity companies on usedby, by number of AI tools
- 93 companies with 1 tool
- 17 companies with 2 tools
- 12 companies with 3 tools
- 0 companies with 4 tools
- 1 company with 5 tools
- 4 companies with 6 tools
- 0 companies with 7 tools
- 5 companies with 8 tools or more
Questions about AI at ID.me
What AI tools does ID.me use?
ID.me uses 1 AI tool: Decagon. None is confirmed by a published story, quote or press release, and 1 is listed on the vendor's own pages.
Which AI tool do Cybersecurity companies use most?
FloQast is the most used AI tool among the 132 Cybersecurity companies on usedby: 8 of them use it. See who uses FloQast.
How does ID.me compare to other Cybersecurity companies?
ID.me uses 1 AI tool. The median among the 132 Cybersecurity companies on usedby is 1, and 0 of its 131 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools ID.me uses?
Each tool is linked to a public page that names ID.me: a vendor's customer page, a published case study, a press release or a job post. We save most pages with a dated capture and check them again on each run. A tool leaves the list only after three checks in a row that no longer find ID.me, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.