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What AI does Mastercard use?

Fintech & Payments · mastercard.com

11

AI tools in use at Mastercard

3 confirmed 8 observed

Mastercard uses 11 AI tools: Credo AI (AI Security & Governance), Databricks (Data Cloud & Analytics), Phenom (Recruiting & Talent Acquisition), Feedzai (Fraud & AML), and 7 other tools. 3 are confirmed by a published story, quote or press release; 8 are listed on the vendor's own pages.Latest check Oct 8, 2026: 10 of 11 tools checked, from 18 public sources.

AI tools in use
11Median for the 131 Fintech & Payments companies on usedby: 2
Latest check
October 8, 202610 of 11 tools checked so far

Every AI tool at Mastercard

11 lines, each linked to the public page behind it. Open a row to see the dated capture.

ToolTeamFirst public proofProofSource
Credo AIAI Security & Governance—credo.ai
DatabricksData Cloud & Analytics—databricks.com
PhenomRecruiting & Talent Acquisition—phenom.com
FeedzaiFraud & AML—feedzai.com
Fiddler AILLM Ops & Frameworks—fiddler.ai
GloatHR & People Development—gloat.com
invideoVideo Generation & Editing—invideo.io
IroncladLegal AIOn or before Oct 2024ironcladapp.com
OtterMeeting Assistants—otter.ai
SentinelOneAI Cyber Defense—sentinelone.com
ZapierAutomation & IntegrationOn or before May 2025zapier.com

“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.

In Mastercard's own words

Published results, each linked to its dated source. We quote, we do not score.

Phenom’s platform gives us options — access to foundational solutions, plus a suite of additional tools and features ‘all under one roof’.
Matthias Leitzmann, Director, Global Talent Attraction, Mastercard. On Phenom. Source, Captured Oct 7, 2026
For any use case, AI agents come down to three things: quality, scale, and trust. This partnership between Databricks and OpenAI provides us the opportunity to build trusted AI agents.
Greg Ulrich, Chief AI and Data Officer, Mastercard. On Databricks. Source, Captured Oct 2, 2026

Mastercard compared to other Fintech & Payments companies

Mastercard uses 11 AI tools. The median among the 131 Fintech & Payments companies on usedby is 2. 122 of its 130 peers use fewer.

These counts cover public proof only. A company can use tools that no public page names.

AI tools per company

131 Fintech & Payments companies on usedby, by number of AI tools

  1. 65 companies with 1 tool
  2. 21 companies with 2 tools
  3. 11 companies with 3 tools
  4. 8 companies with 4 tools
  5. 2 companies with 5 tools
  6. 5 companies with 6 tools
  7. 3 companies with 7 tools
  8. 16 companies with 8 tools or more

What its peers use that Mastercard does not

Questions about AI at Mastercard

What AI tools does Mastercard use?

Mastercard uses 11 AI tools: Credo AI, Databricks, Phenom, Feedzai, Fiddler AI, Gloat, invideo, Ironclad, Otter, SentinelOne, and Zapier. 3 are confirmed by a published story, quote or press release, and 8 are listed on the vendor's own pages.

Does Mastercard use Notion?

usedby has not found a public page showing that Mastercard uses Notion. Notion is the most used AI tool among the 131 Fintech & Payments companies on usedby: 15 of them use it. See who uses Notion.

How does Mastercard compare to other Fintech & Payments companies?

Mastercard uses 11 AI tools. The median among the 131 Fintech & Payments companies on usedby is 2, and 122 of its 130 peers use fewer tools. These counts cover public proof only.

How does usedby know which AI tools Mastercard uses?

Each tool is linked to a public page that names Mastercard: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Mastercard, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.