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Automation Anywhere vs Zapier: who uses which

Customers, public proof and the companies that use both.

On usedby, 32 companies use Automation Anywhere and 53 use Zapier. No company is listed with both yet. Zapier leads among the DevTools & Infrastructure companies on usedby that use either tool.Latest check Oct 7, 2026: 85 of 85 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses Automation Anywhere, Zapier, or both

Every company with a public proof for at least one of the two tools.

32

use only Automation Anywhere

0

companies use both

53

use only Zapier

32 companies use only Automation Anywhere, 53 use only Zapier and 0 use both, out of the 85 companies on usedby that use at least one of them.

Automation Anywhere

Open Automation Anywhere
32customers
15 confirmed 17 observed

Where it lands

Accounting & Audit2
Biotech & Pharma2
Investment & VC2

Newest customers

No new customer since tracking started on October 7, 2026.

53customers
40 confirmed 13 observed

Where it lands

DevTools & Infrastructure6
HR & Recruiting3
Marketing Tech3

Newest customers

We have not started tracking changes for Zapier yet.

Who uses both

Companies with a confirmed or observed line on both tools.

No company uses both yetusedby has not found a company with a confirmed or observed line on both Automation Anywhere and Zapier.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

Automation AnywhereZapier
Customersusedby, latest check Oct 7, 2026Automation Anywhere: 32 (15 confirmed, 17 observed)Zapier: 53 (40 confirmed, 13 observed)
Top industryusedby, latest check Oct 7, 2026Automation Anywhere: No clear leadZapier: DevTools & Infrastructure (6)
CategoryusedbyAutomation Anywhere: Automation & IntegrationZapier: Automation & Integration
PricingNot checked yetZapier: Free: $0 /month; Professional: $19.99 /month; Team: $69 /month; Enterprise: contact saleszapier.com, checked Oct 4, 2026
Free trialNot checked yetZapier: Free trial or free plan available.zapier.com, checked Oct 4, 2026
SecurityNot checked yetZapier: SOC 2 Type IIzapier.com, checked Oct 4, 2026
IntegrationsAutomation Anywhere: Salesforce, SAP, ServiceNow, Workday, Slack, DocuSign, Zendesk, Twilio, OpenAI, Genesys, Celonis, Boomiautomationanywhere.com, checked Oct 7, 2026Zapier: Google Sheets, Gmail, Slack, Google Calendar, Google Drive, HubSpot, Facebook Lead Ads, Google Forms, Notion, Mailchimp, Stripe, Salesforcezapier.com, checked Oct 4, 2026
WebsiteAutomation Anywhere: automationanywhere.comZapier: zapier.com

What customers report

Results as the vendor or the customer published them, with the source and the date.

Automation Anywhere

The result was a 67% reduction in valuation cycle time

Kotak International

Vendor case study, automationanywhere.com, published Aug 11, 2026

Read the story

Not only did the solution save 150,000 hours, it improved tracking, increased response times, and nearly eliminated errors.

Merck

Vendor case study, automationanywhere.com, published Jul 12, 2023

Read the story

Zapier

Slashing Lead Response Time by 90%

Vendavo

Vendor case study, zapier.com, captured Oct 4, 2026

Read the story

How Vendasta recovered $1M in revenue with automation and AI

Vendasta

Vendor case study, zapier.com, captured Oct 4, 2026

Read the story

Questions about Automation Anywhere and Zapier

Which is used more, Automation Anywhere or Zapier?

Zapier has more customers on usedby: 53 against 32 for Automation Anywhere.

Do companies use both Automation Anywhere and Zapier?

usedby has not found a company with a confirmed or observed line on both Automation Anywhere and Zapier yet.

Who uses Automation Anywhere?

32 companies on usedby, each with the public page that shows it. See who uses Automation Anywhere.

Who uses Zapier?

53 companies on usedby, each with the public page that shows it. See who uses Zapier.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.