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ChatGPT vs Listen: who uses which

Customers, public proof and the companies that use both.

On usedby, 40 companies use ChatGPT and 40 use Listen. 3 companies use both, including Bain & Company, BCG, and Canva. Listen leads among the Fintech & Payments companies on usedby that use either tool.Latest check Oct 8, 2026: 35 of 80 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses ChatGPT, Listen, or both

Every company with a public proof for at least one of the two tools.

37

use only ChatGPT

3

companies use both

37

use only Listen

37 companies use only ChatGPT, 37 use only Listen and 3 use both, out of the 77 companies on usedby that use at least one of them.

40customers
0 confirmed 35 observed 5 signals

Where it lands

DevTools & Infrastructure4
Banking & Mortgages3
Fintech & Payments3

Newest customers

We have not started tracking changes for ChatGPT yet.

40customers
13 confirmed 27 observed

Where it lands

Fintech & Payments4
Consumer Goods3
Fashion & Apparel3

Newest customers

We have not started tracking changes for Listen yet.

Who uses both

Companies with a confirmed or observed line on both tools.

Companies that use both ChatGPT and Listen
Company
Bain & Company
BCG
Canva

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

ChatGPTListen
Customersusedby, latest check Oct 8, 2026ChatGPT: 40 (0 confirmed, 35 observed, 5 job-post signals)Listen: 40 (13 confirmed, 27 observed)
CategoryusedbyChatGPT: Foundation Models (LLMs)Listen: AI Search & Research
PricingChatGPT: Free: $0 / month; Go: $8 / month; Plus: $20 / month; Pro: $100 / monthchatgpt.com, checked Oct 4, 2026Not checked yet
Free trialChatGPT: Free trial or free plan available.chatgpt.com, checked Oct 4, 2026Not checked yet
SecurityNot checked yetListen: SOC 2 Type II, ISO 42001, ISO 27001, ISO 27701trust.listenlabs.ai, checked Oct 4, 2026
IntegrationsChatGPT: Gmail, Remote Desktop Commander, Google Drive, GitHub, Outlook Email, Slack, Notion, Google Calendar, Canva, Dropbox, Shopify, Figmachatgpt.com, checked Oct 4, 2026Not checked yet
WebsiteChatGPT: chatgpt.comListen: listenlabs.ai

What customers report

Results as the vendor or the customer published them, with the source and the date.

ChatGPT

No reviewed story for ChatGPT yet.

Listen

the team shipped StudyArena in roughly half the time it took to build A1Zap

A1Base

Vendor case study, listenlabs.ai, captured Oct 2, 2026

Read the story

Think about it as 100 studies for the price, at least in terms of time, of five or six.

Anthropic

Vendor case study, listenlabs.ai, captured Oct 2, 2026

Read the story

Questions about ChatGPT and Listen

Which is used more, ChatGPT or Listen?

ChatGPT and Listen have the same number of customers on usedby: 40 each.

Do companies use both ChatGPT and Listen?

Yes. 3 companies use both on usedby, including Bain & Company, BCG, and Canva.

Who uses ChatGPT?

40 companies on usedby, each with the public page that shows it. See who uses ChatGPT.

Who uses Listen?

40 companies on usedby, each with the public page that shows it. See who uses Listen.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.