ChatGPT vs Listen: who uses which
Customers, public proof and the companies that use both.
On usedby, 40 companies use ChatGPT and 40 use Listen. 3 companies use both, including Bain & Company, BCG, and Canva. Listen leads among the Fintech & Payments companies on usedby that use either tool.Latest check Oct 8, 2026: 35 of 80 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses ChatGPT, Listen, or both
Every company with a public proof for at least one of the two tools.
37
use only ChatGPT
3
companies use both
37
use only Listen
37 companies use only ChatGPT, 37 use only Listen and 3 use both, out of the 77 companies on usedby that use at least one of them.
Where it lands
Newest customers
We have not started tracking changes for ChatGPT yet.
Where it lands
Newest customers
We have not started tracking changes for Listen yet.
Who uses both
Companies with a confirmed or observed line on both tools.
| Company |
|---|
Bain & Company |
BCG |
Canva |
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
ChatGPT
ListenWhat customers report
Results as the vendor or the customer published them, with the source and the date.
ChatGPT
No reviewed story for ChatGPT yet.
Listen

the team shipped StudyArena in roughly half the time it took to build A1Zap
A1Base
Vendor case study, listenlabs.ai, captured Oct 2, 2026

Think about it as 100 studies for the price, at least in terms of time, of five or six.
Anthropic
Vendor case study, listenlabs.ai, captured Oct 2, 2026
Questions about ChatGPT and Listen
Which is used more, ChatGPT or Listen?
ChatGPT and Listen have the same number of customers on usedby: 40 each.
Do companies use both ChatGPT and Listen?
Yes. 3 companies use both on usedby, including Bain & Company, BCG, and Canva.
Who uses ChatGPT?
40 companies on usedby, each with the public page that shows it. See who uses ChatGPT.
Who uses Listen?
40 companies on usedby, each with the public page that shows it. See who uses Listen.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.


