Confluence vs GitBook: who uses which
Customers, public proof and the companies that use both.
On usedby, 19 companies use Confluence and 37 use GitBook. 2 companies use both, including Deepgram and Cisco. GitBook leads among the Fintech & Payments companies on usedby that use either tool.Latest check Nov 13, 2026: 56 of 56 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.
Who uses Confluence, GitBook, or both
Every company with a public proof for at least one of the two tools.
17
listed for Confluence only
2
companies use both
35
listed for GitBook only
On usedby, 17 companies are listed for Confluence only, 35 are listed for GitBook only and 2 use both, out of the 54 companies listed for at least one. An absent listing does not prove non-use.
Who uses both
Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.
| Company | First public proof, Confluence | First public proof, GitBook |
|---|---|---|
Deepgram | On or before Nov 2026 | On or before Nov 2026 |
Cisco | — | — |
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Vendor facts checked: Confluence, 0 of 6; GitBook, 5 of 6. Missing facts remain unverified, not absent features.
Confluence
GitBookWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Confluence

Iress’ 4,000-article Confluence knowledge base
Iress
Vendor case study, atlassian.com, captured Nov 12, 2026

saving ~€400K per year
Kaizen Gaming
Vendor case study, atlassian.com, captured Nov 12, 2026
GitBook

How Mozilla.ai uses GitBook
Mozilla.ai
Vendor case study, gitbook.com, captured Nov 13, 2026

Questions about Confluence and GitBook
Which is used more, Confluence or GitBook?
GitBook has more customers on usedby: 37 against 19 for Confluence.
Do companies use both Confluence and GitBook?
Yes. 2 companies use both on usedby, including Deepgram and Cisco.
Who uses Confluence?
19 companies on usedby, each with the public page that shows it. See who uses Confluence.
Who uses GitBook?
37 companies on usedby, each with the public page that shows it. See who uses GitBook.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of four proof levels: confirmed, declared by the company itself, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.

