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Confluence vs GitBook: who uses which

Customers, public proof and the companies that use both.

On usedby, 19 companies use Confluence and 37 use GitBook. 2 companies use both, including Deepgram and Cisco. GitBook leads among the Fintech & Payments companies on usedby that use either tool.Latest check Nov 13, 2026: 56 of 56 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.

Who uses Confluence, GitBook, or both

Every company with a public proof for at least one of the two tools.

17

listed for Confluence only

2

companies use both

35

listed for GitBook only

On usedby, 17 companies are listed for Confluence only, 35 are listed for GitBook only and 2 use both, out of the 54 companies listed for at least one. An absent listing does not prove non-use.

Confluence

Open Confluence
19customers
13 confirmed 2 declared 4 observed

Where it lands

Artificial Intelligence2
Fintech & Payments2
Gaming & Esports2
37customers
16 confirmed 1 declared 20 observed

Where it lands

Fintech & Payments4
Artificial Intelligence3
DevTools & Infrastructure3

Who uses both

Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.

Companies that use both Confluence and GitBook
CompanyFirst public proof, ConfluenceFirst public proof, GitBook
DeepgramOn or before Nov 2026On or before Nov 2026
Cisco——

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

Vendor facts checked: Confluence, 0 of 6; GitBook, 5 of 6. Missing facts remain unverified, not absent features.

ConfluenceGitBook
Customersusedby, latest check Nov 13, 2026Confluence: 19 (13 confirmed, 2 declared, 4 observed)GitBook: 37 (16 confirmed, 1 declared, 20 observed)
PricingNo verified public evidenceGitBook: Free: $0 /mo; Essential: from $65 per site/month; Ultimate: $249 per site/month; Enterprise: contact salesgitbook.com, checked Nov 13, 2026
SecurityNo verified public evidenceGitBook: SOC 2 Type II, ISO 27001gitbook.com, checked Nov 13, 2026
Your dataNo verified public evidenceGitBook: Not used to train models by default.gitbook.com, checked Nov 13, 2026
Data residencyNo verified public evidenceNo verified public evidence
Free trialNo verified public evidenceGitBook: Free trial or free plan available.gitbook.com, checked Nov 13, 2026
IntegrationsNo verified public evidenceGitBook: GitHub, GitLab, Slack, Intercom, Google Analytics, PostHog, Auth0, Okta, Linear, Segment, Jira, HubSpotgitbook.com, checked Nov 13, 2026
WebsiteConfluence: atlassian.comGitBook: gitbook.com

What customers report

Results as the vendor or the customer published them, with the source and the date.

Confluence

Iress’ 4,000-article Confluence knowledge base

Iress

Vendor case study, atlassian.com, captured Nov 12, 2026

Read the story

saving ~€400K per year

Kaizen Gaming

Vendor case study, atlassian.com, captured Nov 12, 2026

Read the story

GitBook

How Mozilla.ai uses GitBook

Mozilla.ai

Vendor case study, gitbook.com, captured Nov 13, 2026

Read the story

How Tuum uses GitBook

Tuum

Vendor case study, gitbook.com, captured Nov 13, 2026

Read the story

Questions about Confluence and GitBook

Which is used more, Confluence or GitBook?

GitBook has more customers on usedby: 37 against 19 for Confluence.

Do companies use both Confluence and GitBook?

Yes. 2 companies use both on usedby, including Deepgram and Cisco.

Who uses Confluence?

19 companies on usedby, each with the public page that shows it. See who uses Confluence.

Who uses GitBook?

37 companies on usedby, each with the public page that shows it. See who uses GitBook.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of four proof levels: confirmed, declared by the company itself, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.