Fullstory vs Pendo: who uses which
Customers, public proof and the companies that use both.
On usedby, 38 companies use Fullstory and 45 use Pendo. 2 companies use both, including Sprout Social and Orion Advisor Solutions. Fullstory leads among the Fintech & Payments companies on usedby that use either tool.Latest check Nov 15, 2026: 83 of 83 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.
Who uses Fullstory, Pendo, or both
Every company with a public proof for at least one of the two tools.
36
listed for Fullstory only
2
companies use both
43
listed for Pendo only
On usedby, 36 companies are listed for Fullstory only, 43 are listed for Pendo only and 2 use both, out of the 81 companies listed for at least one. An absent listing does not prove non-use.
Who uses both
Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.
| Company | First public proof, Fullstory | First public proof, Pendo |
|---|---|---|
 Sprout Social | — | On or before Nov 2026 |
 Orion Advisor Solutions | On or before Nov 2026 | On or before Nov 2026 |
By industry
Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Fullstory, Pendo or both: a share of the companies on usedby, not of the market.
Listed for Fullstory onlyBothListed for Pendo only
More common with Fullstory
- Fintech & Payments6 of the 9 Fintech & Payments companies on usedby that use either tool use Fullstory, 1 of them alongside Pendo.
- Marketing Tech5 of the 7 Marketing Tech companies on usedby that use either tool use Fullstory, 1 of them alongside Pendo.
- Restaurants & Food Services4 of the 5 Restaurants & Food Services companies on usedby that use either tool use Fullstory.
Source: every usedby line, from confirmed proofs to job-post signals (the weakest proof level).
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Vendor facts checked: Fullstory, 0 of 6; Pendo, 5 of 6. Missing facts remain unverified, not absent features.
Fullstory
PendoWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Fullstory
No reviewed story for Fullstory yet.
Pendo
21% increase in feature adoption
Brightly
Vendor case study, pendo.io, captured Nov 13, 2026
60% user-base growth past the pilot in a few months
Ticketmaster
Vendor case study, pendo.io, published Jun 2, 2026
Questions about Fullstory and Pendo
Which is used more, Fullstory or Pendo?
Pendo has more customers on usedby: 45 against 38 for Fullstory.
Do companies use both Fullstory and Pendo?
Yes. 2 companies use both on usedby, including Sprout Social and Orion Advisor Solutions.
Who uses Fullstory?
38 companies on usedby, each with the public page that shows it. See who uses Fullstory.
Who uses Pendo?
45 companies on usedby, each with the public page that shows it. See who uses Pendo.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of four proof levels: confirmed, declared by the company itself, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.