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Hippocratic AI vs PolyAI: who uses which

Customers, public proof and the companies that use both.

On usedby, 28 companies use Hippocratic AI and 18 use PolyAI. No company is listed with both yet. Hippocratic AI leads among the Hospitals & Care Providers companies on usedby that use either tool.Latest check Oct 8, 2026: 46 of 46 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses Hippocratic AI, PolyAI, or both

Every company with a public proof for at least one of the two tools.

28

use only Hippocratic AI

0

companies use both

18

use only PolyAI

28 companies use only Hippocratic AI, 18 use only PolyAI and 0 use both, out of the 46 companies on usedby that use at least one of them.

Hippocratic AI

Open Hippocratic AI
28customers
9 confirmed 19 observed

Where it lands

Hospitals & Care Providers5

Newest customers

No new customer since tracking started on October 7, 2026.

18customers
14 confirmed 4 observed

Where it lands

Banking & Mortgages1
Energy, Utilities & Cleantech1
IT Services & System Integration1

Newest customers

No new customer since tracking started on October 8, 2026.

Who uses both

Companies with a confirmed or observed line on both tools.

No company uses both yetusedby has not found a company with a confirmed or observed line on both Hippocratic AI and PolyAI.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

Hippocratic AIPolyAI
Customersusedby, latest check Oct 8, 2026Hippocratic AI: 28 (9 confirmed, 19 observed)PolyAI: 18 (14 confirmed, 4 observed)
Top industryusedby, latest check Oct 8, 2026Hippocratic AI: Hospitals & Care Providers (5)PolyAI: No clear lead
CategoryusedbyHippocratic AI: AI Phone AgentsPolyAI: AI Phone Agents
SecurityNot checked yetPolyAI: ISO 27001poly.ai, checked Oct 8, 2026
IntegrationsNot checked yetPolyAI: Salesforce, Zendesk, NICE CXone, Amazon Connect, Genesys, Webex, Five9docs.poly.ai, checked Oct 8, 2026
WebsiteHippocratic AI: hippocraticai.comPolyAI: poly.ai

What customers report

Results as the vendor or the customer published them, with the source and the date.

Hippocratic AI

No reviewed story for Hippocratic AI yet.

PolyAI

The PolyAI voice assistant is now handling an average of 5,500 calls each week on Simplyhealth’s consumer line.

Simplyhealth

Vendor case study, poly.ai, published Sep 17, 2023

Read the story

at 50% of the cost of an FTE

Atos

Vendor case study, poly.ai, published Oct 28, 2023

Read the story

Questions about Hippocratic AI and PolyAI

Which is used more, Hippocratic AI or PolyAI?

Hippocratic AI has more customers on usedby: 28 against 18 for PolyAI.

Do companies use both Hippocratic AI and PolyAI?

usedby has not found a company with a confirmed or observed line on both Hippocratic AI and PolyAI yet.

Who uses Hippocratic AI?

28 companies on usedby, each with the public page that shows it. See who uses Hippocratic AI.

Who uses PolyAI?

18 companies on usedby, each with the public page that shows it. See who uses PolyAI.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.