Jotform vs Productboard: who uses which
Customers, public proof and the companies that use both.
On usedby, 148 companies use Jotform and 40 use Productboard. 1 company uses both, including McGraw Hill. Jotform leads among the Non-profit & NGO companies on usedby that use either tool.Latest check Nov 13, 2026: 188 of 188 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.
Who uses Jotform, Productboard, or both
Every company with a public proof for at least one of the two tools.
147
listed for Jotform only
1
company uses both
39
listed for Productboard only
On usedby, 147 companies are listed for Jotform only, 39 are listed for Productboard only and 1 uses both, out of the 187 companies listed for at least one. An absent listing does not prove non-use.
Where it lands
Recently publicly listed customers
Who uses both
Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.
| Company | First public proof, Jotform |
|---|---|
 McGraw Hill | On or before Oct 2025 |
By industry
Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Jotform, Productboard or both: a share of the companies on usedby, not of the market.
Listed for Jotform onlyBothListed for Productboard only
More common with Jotform
- Non-profit & NGO29 of the 29 Non-profit & NGO companies on usedby that use either tool use Jotform.
- Schools & Universities16 of the 16 Schools & Universities companies on usedby that use either tool use Jotform.
- Hospitals & Care Providers12 of the 13 Hospitals & Care Providers companies on usedby that use either tool use Jotform.
Source: every usedby line, from confirmed proofs to job-post signals (the weakest proof level).
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Vendor facts checked: Jotform, 4 of 5; Productboard, 1 of 5. Missing facts remain unverified, not absent features.
Jotform
ProductboardWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Jotform
DIB now processes about 500 forms a month with fully automated data capture and CRM sync
Diversified Insurance Brokers
Vendor case study, jotform.com, captured Nov 9, 2026
Jotform & Square toolset yielded more than 50% cost savings
College Football Playoff
Vendor case study, jotform.com, captured Nov 9, 2026
Productboard
The team is now 2–3x more efficient in delivering high-quality features.
Arena (PTC)
Vendor case study, productboard.com, captured Nov 13, 2026
We get our weekly emails saying we’ve saved 30 minutes by auto-linking
AroFlo
Vendor case study, productboard.com, captured Nov 13, 2026
Evidence for your decision: Jotform
Source observations. Check the required plan and conditions before choosing.
Documented tasks
No reviewed task examples are available yet.
Choice criteria
Integration: Google SheetsSourced observation
Plan: Unknown
Google Sheets Instantly populate your spreadsheets with form data PayPal Securely collect online payments for your business Google Drive
Integration: PayPalSourced observation
Plan: Unknown
Google Sheets Instantly populate your spreadsheets with form data PayPal Securely collect online payments for your business Google Drive
Integration: Google DriveSourced observation
Plan: Unknown
Google Sheets Instantly populate your spreadsheets with form data PayPal Securely collect online payments for your business Google Drive
Pricing: FREERecheck required
Plan: Starter
Jotform offers several plans, including Starter (free), Bronze, Silver, and Gold plans. Jotform also offers Enterprise plans with custom pricing for large organizations.
Pricing: UnknownRecheck required
Plan: Bronze
Jotform offers several plans, including Starter (free), Bronze, Silver, and Gold plans. Jotform also offers Enterprise plans with custom pricing for large organizations.
Pricing: UnknownRecheck required
Plan: Silver
Jotform offers several plans, including Starter (free), Bronze, Silver, and Gold plans. Jotform also offers Enterprise plans with custom pricing for large organizations.
Pricing: UnknownRecheck required
Plan: Gold
Jotform offers several plans, including Starter (free), Bronze, Silver, and Gold plans. Jotform also offers Enterprise plans with custom pricing for large organizations.
Pricing: UnknownRecheck required
Plan: Enterprise
Jotform offers several plans, including Starter (free), Bronze, Silver, and Gold plans. Jotform also offers Enterprise plans with custom pricing for large organizations.
API access: YesSourced observation
Plan: Starter (Free)
Scope: 1,000 API requests per day
Conditions: Daily API count resets at midnight Eastern Standard Time (EST).; Product scope needs verification
Product: Jotform API
Setup and limits: Requires API key; entitlement documented only.; Region and deployment eligibility unknown.; Documentation only; not_tested. No authenticated vendor operation executed.
Starter (Free) — 1,000 requests per day.
API access: YesSourced observation
Plan: Bronze
Scope: 10,000 API requests per day
Conditions: Daily API count resets at midnight Eastern Standard Time (EST).; Product scope needs verification
Product: Jotform API
Setup and limits: Requires API key; entitlement documented only.; Region and deployment eligibility unknown.; Documentation only; not_tested. No authenticated vendor operation executed.
Bronze — 10,000 requests per day.
Questions about Jotform and Productboard
Which is used more, Jotform or Productboard?
Jotform has more customers on usedby: 148 against 40 for Productboard.
Do companies use both Jotform and Productboard?
Yes. 1 company uses both on usedby, including McGraw Hill.
Who uses Jotform?
148 companies on usedby, each with the public page that shows it. See who uses Jotform.
Who uses Productboard?
40 companies on usedby, each with the public page that shows it. See who uses Productboard.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of four proof levels: confirmed, declared by the company itself, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.