Kore.ai vs Writer: who uses which
Customers, public proof and the companies that use both.
On usedby, 36 companies use Kore.ai and 73 use Writer. No company is listed with both yet. Kore.ai leads among the Banking & Mortgages companies on usedby that use either tool, Writer among the Marketing Tech companies.Latest check Oct 2, 2026: 73 of 109 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses Kore.ai, Writer, or both
Every company with a public proof for at least one of the two tools.
36
use only Kore.ai
0
companies use both
73
use only Writer
36 companies use only Kore.ai, 73 use only Writer and 0 use both, out of the 109 companies on usedby that use at least one of them.
Where it lands
Newest customers
We have not started tracking changes for Kore.ai yet.
Where it lands
Newest customers
Who uses both
Companies with a confirmed or observed line on both tools.
By industry
Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Kore.ai, Writer or both: a share of the companies on usedby, not of the market.
Kore.ai onlyBothWriter only
More common with Kore.ai
- Banking & Mortgages5 of the 9 Banking & Mortgages companies on usedby that use either tool use Kore.ai.
More common with Writer
- Marketing Tech7 of the 7 Marketing Tech companies on usedby that use either tool use Writer.
- Telecommunications5 of the 7 Telecommunications companies on usedby that use either tool use Writer.
- Consumer Goods4 of the 6 Consumer Goods companies on usedby that use either tool use Writer.
Source: confirmed and observed usedby lines. Job-post signals, the weakest proof level, are left out of these shares.
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Kore.aiWriterWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Kore.ai
30% reduction in human agent workload
Autodoc
Vendor case study, kore.ai, captured Oct 2, 2026
Writer
No reviewed story for Writer yet.
Questions about Kore.ai and Writer
Which is used more, Kore.ai or Writer?
Writer has more customers on usedby: 73 against 36 for Kore.ai. Kore.ai leads among the Banking & Mortgages companies on usedby that use either tool, Writer among the Marketing Tech companies.
Do companies use both Kore.ai and Writer?
usedby has not found a company with a confirmed or observed line on both Kore.ai and Writer yet.
Who uses Kore.ai?
36 companies on usedby, each with the public page that shows it. See who uses Kore.ai.
Who uses Writer?
73 companies on usedby, each with the public page that shows it. See who uses Writer.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.