Kore.ai vs Palantir AIP: who uses which
Customers, public proof and the companies that use both.
On usedby, 36 companies use Kore.ai and 28 use Palantir AIP. 2 companies use both, including AIRBUS and Citi. Kore.ai leads among the Banking & Mortgages companies on usedby that use either tool.Latest check Oct 8, 2026: 39 of 64 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses Kore.ai, Palantir AIP, or both
Every company with a public proof for at least one of the two tools.
34
use only Kore.ai
2
companies use both
26
use only Palantir AIP
34 companies use only Kore.ai, 26 use only Palantir AIP and 2 use both, out of the 62 companies on usedby that use at least one of them.
Where it lands
Newest customers
We have not started tracking changes for Kore.ai yet.
Where it lands
Newest customers
No new customer since tracking started on October 8, 2026.
Who uses both
Companies with a confirmed or observed line on both tools.
| Company |
|---|
 AIRBUS |
 Citi |
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Kore.ai
Palantir AIPWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Kore.ai
30% reduction in human agent workload
Autodoc
Vendor case study, kore.ai, captured Oct 2, 2026
Palantir AIP
No reviewed story for Palantir AIP yet.
Questions about Kore.ai and Palantir AIP
Which is used more, Kore.ai or Palantir AIP?
Kore.ai has more customers on usedby: 36 against 28 for Palantir AIP.
Do companies use both Kore.ai and Palantir AIP?
Yes. 2 companies use both on usedby, including AIRBUS and Citi.
Who uses Kore.ai?
36 companies on usedby, each with the public page that shows it. See who uses Kore.ai.
Who uses Palantir AIP?
28 companies on usedby, each with the public page that shows it. See who uses Palantir AIP.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.