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UsedBy.ai
2026 Comparison

Cognigy vs DevRev

Data-driven comparison based on 67+ enterprise adoption patterns

Cognigy

Cognigy

by Cognigy

32
Companies
Customer Service Automation
Category
Higher Adoption
DevRev

DevRev

by DevRev

35
Companies
Customer Service Automation
Category
Data Methodology: Adoption data is based on public tech stack disclosures, job postings, case studies, and verified enterprise reports analyzed by UsedBy.ai. Showing 67 verified enterprise adoptions. More data being indexed continuously.

Feature & Adoption Comparison

MetricCognigyDevRev
Enterprise Adoption
32 companies35 companies
Category
Customer Service AutomationCustomer Service Automation
Pricing Model
FREEMIUMFREEMIUM
Free Trial
Website
Visit Visit
UsedBy Exclusive Data

Industry Adoption Patterns

See which industries prefer each tool based on real adoption data

Cognigy

Cognigy by Industry

Telecommunications13%
Airlines & Aviation Services13%
Automotive Manufacturing10%
Manufacturing10%
Travel & Hospitality10%
DevRev

DevRev by Industry

Fintech & Payments16%
Artificial Intelligence13%
Cybersecurity9%
HR & Recruiting6%
Marketing Tech6%
Real User Feedback

What Users Say

Testimonials from verified enterprise users

Cognigy
Cognigy

No testimonials available yet

DevRev
DevRev
The migration was seamless and efficient, and the DevOps side was notably easy. Within just two weeks, we successfully imported around 200,000 Zendesk tickets and 800 knowledge base articles along wit...
Bolt

Elec Boothe

Senior Manager, Support and Technical Writing, Bolt

Cognigy vs DevRev: Your Questions Answered

DevRev leads in enterprise adoption with 35 companies, versus 32 for Cognigy. This indicates broader market acceptance for DevRev.
While our data doesn't show companies currently using both tools together, they serve similar purposes and could potentially complement each other.
Cognigy is particularly strong in Telecommunications (13% of adopters), while DevRev dominates in Fintech & Payments (16%). Choose based on your industry's prevailing stack.
For startups, consider: Cognigy offers freemium pricing, while DevRev uses freemium pricing. Both are validated by enterprise use, ensuring scalability as you grow.

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