The use case: how ADP deploys Pendo
ADP's Workforce Now product team uses Pendo Listen to collect and organize customer feedback across HR, payroll, talent and benefits domains. Feedback Views automatically tag feedback by domain, and AI summaries surface top themes so the team can collaborate and make roadmap decisions without manual exports.
More reported results
Figures published in Pendo’s case study. They are not independently measured by usedby.
50% fewer meetings helping the team spend more time executing
This significant change has reduced our time commitment from roughly five hours a month to just two hours.
Faster access to insights, from four business days to just four to eight hours
In the customer’s words
With Pendo, it provides us a shared source of truth that aligns our product teams around our clients’ behaviorOther AI tools used by ADP
Other public relationships recorded on usedby.
Explore ADP’s AI stack
Other companies using Pendo
Customers across industries, with public evidence.
AveroConfirmed
BlacklineConfirmedBraskemConfirmed
BrightlyConfirmed
CallRailConfirmed
ChartbeatConfirmedGo straight to the source
Based on Pendo’s published case study. We check the public evidence; the results are reported by the vendor.
pendo.io- Source published
- Apr 22, 2026
- Last checked
- Nov 12, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 71%Checked
Printed word for word on the page, near the name of ADP.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of ADP.
- The publication dateChecked
Read from the page’s own metadata, never guessed.
- ADP uses PendoChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
71% reduction in decision turnaround time, from ~14 days to three to four days for monthly discovery