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How ADT uses Zip

22 days

“ADT’s average cycle time is 22 days across all request types”

As published on zip.com. Captured by usedby on Oct 8, 2026.

What happened

ADT uses Zip as a single intake and orchestration layer for IT procurement requests. It auto-routes requests by category, spend threshold and complexity, integrates with Ariba, Okta and Ironclad, and tracks contract renewals.

Summary written by usedby from the source page, in English. The figures are those of Zip and ADT, not ours.

  • $960m“$960m total approved spend in Zip”

ADT’s average cycle time is 22 days across all request types, including complex MSA negotiations. That number has held steady even as the workflow absorbed significant new complexity.

From the page. zip.com, captured Oct 8, 2026

With Zip, everybody knows where to go to create requests for IT purchases. I just send them the link, and everything else is straightforward.

Jose Cifuentes, Director, IT Strategic Supplier Management, ADT, ADT. Source, captured Oct 8, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 8, 2026.

  • The figure: 22 daysCheckedPrinted word for word on the page, near the name of ADT.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of ADT.
  • ADT uses ZipCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

ADT uses SierraAnother tool at ADT95%“Despite hypergrowth, Anthropic achieved 95% policy adoption within the first year.”Anthropic uses Zip. Another customer of Zip90%“an overall reduction of roughly 90%”Barings uses Zip. Another customer of Zip