The use case: how AUTO1 Group deploys Parloa
AUTO1 Group uses Parloa's AI agents in the customer service of its wirkaufendeinauto.de brand to answer incoming calls, identify customers, and schedule and change car purchase appointments. The agents route requests to a human when they cannot resolve them automatically.
More reported results
Figures published in Parloa’s case study. They are not independently measured by usedby.
4.8 Google rating
In the customer’s words
Thanks to Parloa’s AI agents, we’re available to customers at all times.Parloa users in Marketplace
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Based on Parloa’s published case study. We check the public evidence; the results are reported by the vendor.
parloa.com- Source published
- Sep 9, 2026
- Last checked
- Nov 14, 2026
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- The figure: 9 weeksChecked
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- AUTO1 Group uses ParloaChecked
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After the pilot succeeded in Germany and Spain, AUTO1 Group rolled the solution out to nine markets over the course of just nine weeks: Germany, Austria, Belgium, France, Italy, Spain, Sweden, the Netherlands, and Portugal.