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How Freshworks uses Sonar

As published on sonarsource.com, April 2026. Captured by usedby on Oct 7, 2026.

What happened

Freshworks' platform engineering team embedded SonarQube into standard CI templates for its internal developer platform, so every pull request gets quality gate checks, security analysis and secret detection across its repositories. It also uses AI CodeFix for suggested fixes and Sonar rules and quality gates to verify AI-generated code.

Summary written by usedby from the source page, in English. The figures are those of Sonar and Freshworks, not ours.

New services are pre-configured with SonarQube analysis and quality profiles. This has reduced the time it takes to onboard a developer to a new service from several days to just a few hours.

From the page. sonarsource.com, captured Oct 7, 2026

With over 2,000 repos, manual enforcement isn’t feasible… now, every pull request automatically goes through quality gate checks, security analysis, and secret detection.

Pravien Sammandhankumar, Head of DevOps, Freshworks. Source, captured Oct 7, 2026

With over 2,000 repos, manual enforcement isn't feasible. We embedded SonarQube directly into our standard CI templates. Now, every pull request automatically goes through quality gate checks, security analysis, and secret detection.

Pravien Sammandhankumar, Head of DevOps at Freshworks, Freshworks. Source, captured Oct 7, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 7, 2026.

  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Freshworks.
  • The publication dateCheckedRead from the page’s own metadata, never guessed.
  • Freshworks uses SonarCheckedConfirmed line. Latest check across sources: Oct 7, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

3,500 repositories“onboard 3,500 repositories”Xero uses Sonar. Another customer of Sonar60%“issues are identified 60% faster”DEPT® uses Sonar. Another customer of Sonar76%“In 2026, that number grew to 76%, driven by the company-wide rollout and the organic enthusiasm that spread from the R&D pilot outward.”Toast uses BrightHire. Same industry: Sales Tech & CRM