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How incident.io uses CircleCI

ConfirmedVendor case study · Checked Nov 12, 2026
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The use case: how incident.io deploys CircleCI

incident.io's small engineering team uses CircleCI for CI/CD, running builds and deployments for every merge so fixes and features reach production quickly. They also use the Insights dashboard to find slow tests and speed up test runs through parallelization.

In the customer’s words

CircleCI is so far out in front of other CI/CD platforms. We know we won’t have to plan for re-platforming. When you start out with CircleCI, you can skip talking about CI/CD platforms for years to come.
Isaac Seymour, Product Engineer at incident.io — Source

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Go straight to the source

Based on CircleCI’s published case study. We check the public evidence; the results are reported by the vendor.

circleci.com
Source published
Nov 12, 2026
Last checked
Nov 12, 2026
circleci.comCaptured CircleCI case study about incident.ioOpen source capture
What the story claims, and what we checked

What we compared with the page.

  • The figure: 20 to 30Checked

    The figure is on the page; its label is our wording.

  • The passage quoted aboveChecked

    Copied word for word from the page, near the name of incident.io.

  • The publication dateChecked

    Read from the page’s own metadata, never guessed.

  • incident.io uses CircleCIChecked

    Confirmed line.

  • The result itselfNot checked

    We quote it; we did not measure it.

We pride ourselves on having top-class customer support, meaning that when someone spots a bug or tells about a feature they’d like to have, we want to get a fix out as fast as possible – usually in under a half-hour, which is only possible thanks to a fast CI/CD pipeline.
From the page. circleci.com