3
AI tools in use at incident.io
incident.io uses 3 AI tools: Common Room (Sales Prospecting & Enrichment), Recall (Speech & Audio API), and Pylon (Customer Service Automation). 2 are confirmed by a published story, quote or press release; 1 is listed on the vendor's own pages.Latest check Oct 8, 2026: 3 of 3 tools checked, from 11 public sources.
- Industry
- DevTools & Infrastructure
- Website
- incident.io
- AI tools in use
- 3Median for the 126 DevTools & Infrastructure companies on usedby: 2
- Latest check
- October 8, 20263 of 3 tools checked so far
Every AI tool at incident.io
3 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Common Room | Sales Prospecting & Enrichment | On or before Mar 2025 | commonroom.io | |
 Recall | Speech & Audio API | — | recall.ai | |
 Pylon | Customer Service Automation | — | usepylon.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In incident.io's own words
Published results, each linked to its dated source. We quote, we do not score.
Common Room was a breakthrough. Now I have a tool that feels like it was built for prospecting—something I can put in the hands of every BDR and every AE.I wouldn’t say minutes versus hours. I’d say minutes versus days — or weeks.incident.io compared to other DevTools & Infrastructure companies
incident.io uses 3 AI tools. The median among the 126 DevTools & Infrastructure companies on usedby is 2. 71 of its 125 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
126 DevTools & Infrastructure companies on usedby, by number of AI tools
- 55 companies with 1 tool
- 16 companies with 2 tools
- 17 companies with 3 tools
- 7 companies with 4 tools
- 6 companies with 5 tools
- 1 company with 6 tools
- 2 companies with 7 tools
- 22 companies with 8 tools or more
What its peers use that incident.io does not
Questions about AI at incident.io
What AI tools does incident.io use?
incident.io uses 3 AI tools: Common Room, Recall, and Pylon. 2 are confirmed by a published story, quote or press release, and 1 is listed on the vendor's own pages.
Does incident.io use Common Room?
Yes. A published story, quote or press release confirms it (captured Oct 7, 2026). Common Room is the most used AI tool among the 126 DevTools & Infrastructure companies on usedby: 26 of them use it. See who uses Common Room.
How does incident.io compare to other DevTools & Infrastructure companies?
incident.io uses 3 AI tools. The median among the 126 DevTools & Infrastructure companies on usedby is 2, and 71 of its 125 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools incident.io uses?
Each tool is linked to a public page that names incident.io: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find incident.io, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.