The use case: how Indeed deploys Agentforce
Indeed uses Agentforce to autonomously answer verification questions, resolve issues and handle administrative tasks for employers onboarding to its platform so they can post jobs faster. It is also used within Marketing Cloud Next to help marketers build segments, write copy and schedule sends, and to hold two-way conversations in campaigns.
In the customer’s words
You can get a response from an agent and immediately be connected with the right resources. We’re actually building a relationship in real time with customers in a way that was impossible before. It feels a bit like magic.Other AI tools used by Indeed
Other public relationships recorded on usedby.
SourcegraphConfirmed
AsanaObserved
CodeRabbitObserved
FloQastObserved
GrammarlyObserved
OpenAI APIObservedOther companies using Agentforce
Customers across industries, with public evidence.
1-800AccountantConfirmed
AccentureConfirmedAflac JapanConfirmed
BionicConfirmed
CVS HealthConfirmed
Endress+HauserConfirmedGo straight to the source
Based on Agentforce’s published case study. We check the public evidence; the results are reported by the vendor.
salesforce.com- Last checked
- Nov 14, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Indeed.
- Indeed uses AgentforceChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Agentforce, the agentic layer on the Salesforce Platform, provides trusted, 24/7 support for employers onboarding to the Indeed platform for the first time, as well as those already using it. Agentforce autonomously answers verification questions, resolves issues, and handles administrative tasks