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How KPN uses ElevenLabs

As published on elevenlabs.io, June 2025. Checked by usedby on Oct 9, 2026.

What happened

KPN, a Dutch telecom provider, is integrating ElevenLabs' voice AI into its services, starting with making content more accessible through voice and exploring automation and customer interaction improvements. KPN Ventures also made a strategic investment in ElevenLabs.

Summary written by usedby from the source page, in English. The figures are those of ElevenLabs and KPN, not ours.

Initial initiatives focus on making content more accessible via voice and exploring opportunities to improve automation and customer interaction. These developments drive internal innovation and lay the foundation for more voice-driven experiences within KPN.

From the page. elevenlabs.io

Speech is becoming the most natural way to interact with technology - it always has been for people.

Marieke Snoep, Chief B2C at KPN. Source

What the story claims, and what we checked

What we compared with the page.

  • The passage quoted aboveCheckedCopied word for word from the page, near the name of KPN.
  • The publication dateCheckedRead from the page’s own metadata, never guessed.
  • KPN uses ElevenLabsCheckedConfirmed line.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

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