How MNML uses Gorgias
The team connects its helpdesk to Facebook and the ShopMessage bot. Response and resolution times both fell by 35%.
View captured proofThe use case: how MNML deploys Gorgias
The team connects its helpdesk to Facebook and the ShopMessage bot.
Gorgias users in Fashion & Apparel
Companies in the same sector, with public evidence.
ALOHASConfirmed
Arcade BeltsConfirmed
BirddogsConfirmed
BoodyConfirmed
CocoricoConfirmed
Delta GalilConfirmedGo straight to the source
Based on Gorgias’s published case study. We check the public evidence; the results are reported by the vendor.
gorgias.com- Last checked
- Nov 15, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- MNML uses GorgiasChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.