The use case: how Pendo deploys Lovable
Employees across People, Marketing, Sales, RevOps, and Customer Success build their own internal tools and apps with Lovable, such as event attendee hubs and an account-health app. The data team keeps governance of warehouse data in BigQuery while business teams customize the apps.
More reported results
Figures published in Lovable’s case study. They are not independently measured by usedby.
And as a result, Gracie estimated that the event's information desks fielded 30–50% fewer attendee questions.
In the run-up to the kickoff, Trish's team reclaimed an estimated 10–15 hours each week that would have gone to manual updates and repetitive questions.
Small changes that used to sit in Harrison's queue for one to two weeks now happen the same day, giving his team back an estimated 5–10 engineering hours each week.
Customer Pulse is now Pendo's most-used tool built with Lovable, with about 2,000 opens and 8,000 page views in its first 30 days.
In the customer’s words
What I was most excited about with Lovable is that I no longer had to wait for somebody to talk through requirements or design ideas. I could do it all myself.Other AI tools used by Pendo
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Go straight to the source
Based on Lovable’s published case study. We check the public evidence; the results are reported by the vendor.
lovable.dev- Last checked
- Nov 12, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 1,400+Checked
Printed word for word on the page, near the name of Pendo.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Pendo.
- Pendo uses LovableChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
In five months, nearly 300 Pendo employees have built 1,400+ apps to improve everything from workflows to customer experiences. What started with one person building a better way to run the company kickoff has spread across People, Marketing, Sales & RevOps, and Customer Success.