The use case: how People.ai deploys Workato
People.ai uses Workato for its go-to-market automation recipes and extends them with Workato Enterprise MCP and a pre-built Salesforce MCP server so AI agents can query production CRM data. It also wrapped Apollo.io through Enterprise MCP so agents can use enrichment data in the same governed workflow.
More reported results
Figures published in Workato’s case study. They are not independently measured by usedby.
People.ai had built a real automation foundation on Workato — 350+ recipes powering GTM workflows across lead engagement, sales follow-up, and operations.
In the customer’s words
MCP gives us a second wind for Workato — it opens up limitless possibilities for expansion through agentic AI.Other AI tools used by People.ai
Other public relationships recorded on usedby.
Explore People.ai’s AI stack
Other companies using Workato
Customers across industries, with public evidence.
AtlassianConfirmed
Bread FinancialConfirmed
CiscoConfirmed
CountusConfirmed
DoceboConfirmed
IvantiConfirmedGo straight to the source
Based on Workato’s published case study. We check the public evidence; the results are reported by the vendor.
workato.com- Last checked
- Oct 5, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 20%Checked
The figure is on the page; its label is our wording.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of People.ai.
- People.ai uses WorkatoChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
AI-driven email workflows, now informed by real-time CRM context agents could actually read and act on, drove a 20% lift in open rates.