4
AI tools in use at Docebo
Docebo uses 4 AI tools: AirOps (SEO & Content Strategy), UserGems (Sales Prospecting & Enrichment), Workato (Automation & Integration), and Zendesk AI (Customer Service Automation). 4 are confirmed by a published story, quote or press release; none is listed on the vendor's own pages.Latest check Oct 8, 2026: 4 of 4 tools checked, from 12 public sources.
- Website
- docebo.com
- AI tools in use
- 4
- Latest check
- October 8, 20264 of 4 tools checked so far
Every AI tool at Docebo
4 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 AirOps | SEO & Content Strategy | — | airops.com | |
 UserGems | Sales Prospecting & Enrichment | — | usergems.com | |
 Workato | Automation & Integration | — | workato.com | |
 Zendesk AI | Customer Service Automation | — | zendesk.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In Docebo's own words
Published results, each linked to its dated source. We quote, we do not score.
54enterprise opportunities generated in the first
Docebo uses UserGems. Vendor case study, Captured Oct 8, 2026.$125,000tech stack cost savings from replacing ten tools
Docebo uses Zendesk AI. Vendor case study, Published Dec 22, 2025.30%decrease in integration delivery time
Docebo uses Workato. Vendor case study, Captured Oct 3, 2026.11% to 16% reply rates. 54 opportunities. And as an enterprise company, that’s a lot of pipeline. This is the type of proof point that convinces me further to move down this road.UserGems is our 'outbound brain'. They have a robust and open model that lets us bring in our own data. We've seen 11-16% reply rates and some amazing pipeline results in less than a month.Questions about AI at Docebo
What AI tools does Docebo use?
Docebo uses 4 AI tools: AirOps, UserGems, Workato, and Zendesk AI. 4 are confirmed by a published story, quote or press release, and none is listed on the vendor's own pages.
How does usedby know which AI tools Docebo uses?
Each tool is linked to a public page that names Docebo: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Docebo, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.