How Roma uses Gorgias
The team uses live chat and inserts Shopify data into reply templates. Response time fell by 50%.
View captured proofThe use case: how Roma deploys Gorgias
The team uses live chat and inserts Shopify data into reply templates.
Gorgias users in Fashion & Lifestyle
Companies in the same sector, with public evidence.
Caitlyn MinimalistConfirmed
EksterConfirmed
HindbagConfirmed
JAXXONConfirmed
Jonas Paul EyewearConfirmed
JulyConfirmedGo straight to the source
Based on Gorgias’s published case study. We check the public evidence; the results are reported by the vendor.
gorgias.com- Last checked
- Nov 15, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- Roma uses GorgiasChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.