2,243 customer stories of AI tools, quoted from the pages they came from
Each story links to its source page and the day we captured it. Every figure is printed on that page: we never estimate one.
2,243 stories about 2,005 companies and 280 AI tools. 1,720 carry a figure printed on their page. All come from vendor case studies: they show what vendors chose to publish.
- 87%“The brand reports an 87% drop in average response times”Glossier uses Yuma. Beauty & Cosmetics.Vendor case studyyuma.aiPublished March 2026Captured Oct 5, 2026
- 12 minutes“Today, first response time holds steady at around 12 minutes.”Javvy Coffee uses Yuma.Vendor case studyyuma.aiPublished February 2026Captured Oct 5, 2026
- 90%“cut average resolution times by 90%”Finn uses Yuma. E-commerce & D2C.Vendor case studyyuma.aiPublished July 2025Captured Oct 5, 2026
- 79%“Since implementing Yuma AI, Petlibro has fully automated 79% of all support tickets.”Petlibro uses Yuma.Vendor case studyyuma.aiPublished June 2025Captured Oct 5, 2026
- 7 hours to 1 hour“The average first-response time (FRT) also dropped from 7 hours to 1 hour.”Omnie uses Yuma.Vendor case studyyuma.aiPublished May 2025Captured Oct 5, 2026
- 62%“a significant 62% of customer tickets were fully automated”My Variations uses Yuma.Vendor case studyyuma.aiPublished May 2025Captured Oct 5, 2026
- 25%“Clove is saving up to 25% of CX cost by partnering with Yuma AI.”Clove uses Yuma.Vendor case studyyuma.aiPublished May 2025Captured Oct 5, 2026
