2,243 customer stories of AI tools, quoted from the pages they came from

Each story links to its source page and the day we captured it. Every figure is printed on that page: we never estimate one.

2,243 stories about 2,005 companies and 280 AI tools. 1,720 carry a figure printed on their page. All come from vendor case studies: they show what vendors chose to publish.

56 percent“a reduction by more than 56 percent”IRC-CEO uses Zendesk AI.Vendor case studyzendesk.comPublished March 2026Captured Oct 5, 2026
80 percent“automating up to 80 percent of repetitive inquiries”TeamSystem uses Zendesk AI.Vendor case studyzendesk.comPublished February 2026Captured Oct 5, 2026
75 percent“average handling times drop by 75 percent, live chat processing times decrease by 90 percent”Fortnum & Mason uses Zendesk AI.Vendor case studyzendesk.comPublished February 2026Captured Oct 5, 2026
50 percent“more than 50 percent of Babbel’s tickets are automated through AI agents”Babbel uses Zendesk AI. EdTech & E-learning.Vendor case studyzendesk.comPublished February 2026Captured Oct 5, 2026
$500,000“And with this increased productivity, Best Egg saves about $500,000 annually.”Best Egg uses Zendesk AI.Vendor case studyzendesk.comPublished January 2026Captured Oct 5, 2026
47%AI automation rateBritBox uses Zendesk AI. Streaming & Content.Vendor case studyzendesk.comPublished January 2026Captured Oct 5, 2026
$125,000“saving $125,000 in its tech stack costs and reducing cost per ticket by 52 percent”Docebo uses Zendesk AI.Vendor case studyzendesk.comPublished December 2025Captured Oct 5, 2026