1
AI tool in use at Away
Away uses 1 AI tool: Decagon (Customer Service Automation). A published story, quote or press release confirms it.Latest check Oct 7, 2026: 1 of 1 tool checked, from 1 public source.
- Industry
- Fashion & Apparel
- Website
- awaytravel.com
- AI tools in use
- 1Median for the 50 Fashion & Apparel companies on usedby: 1
- Latest check
- October 7, 20261 of 1 tool checked so far
Every AI tool at Away
1 line, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Decagon | Customer Service Automation | — | decagon.ai |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
Away compared to other Fashion & Apparel companies
Away uses 1 AI tool. The median among the 50 Fashion & Apparel companies on usedby is 1. None of its 49 peers uses fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
50 Fashion & Apparel companies on usedby, by number of AI tools
- 32 companies with 1 tool
- 8 companies with 2 tools
- 5 companies with 3 tools
- 1 company with 4 tools
- 0 companies with 5 tools
- 2 companies with 6 tools
- 1 company with 7 tools
- 1 company with 8 tools or more
What its peers use that Away does not
Questions about AI at Away
What AI tools does Away use?
Away uses 1 AI tool: Decagon. 1 is confirmed by a published story, quote or press release, and none is listed on the vendor's own pages.
Does Away use Kustomer?
usedby has not found a public page showing that Away uses Kustomer. Kustomer is the most used AI tool among the 50 Fashion & Apparel companies on usedby: 6 of them use it. See who uses Kustomer.
How does Away compare to other Fashion & Apparel companies?
Away uses 1 AI tool. The median among the 50 Fashion & Apparel companies on usedby is 1, and 0 of its 49 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Away uses?
Each tool is linked to a public page that names Away: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Away, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.