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What AI does CLEAR use?

clearme.com

2

AI tools in use at CLEAR

1 confirmed 1 observed

CLEAR uses 2 AI tools: Sierra and Assembled (Customer Service Automation). 1 is confirmed by a published story, quote or press release; 1 is listed on the vendor's own pages.Latest check Oct 8, 2026: 2 of 2 tools checked, from 4 public sources.

AI tools in use
2
Latest check
October 8, 20262 of 2 tools checked so far

Every AI tool at CLEAR

2 lines, each linked to the public page behind it. Open a row to see the dated capture.

ToolTeamFirst public proofProofSource
SierraCustomer Service AutomationOn or before May 2025sierra.ai
AssembledCustomer Service Automation—assembled.com

“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.

In CLEAR's own words

Published results, each linked to its dated source. We quote, we do not score.

Sierra gives us back time. Our support team is now focused on more complex, meaningful conversations. If a member wants to speak to a human, that's always an option. This is about augmentation, not elimination.
Adam Luebbers, VP, Member Experience, Sierra. Source, Captured Oct 7, 2026
Innovation is in our DNA, and Sierra helps us bring that to life in how we care for our members every day.
Caryn Seidman-Becker, Chief Executive Officer, Sierra. Source, Captured Oct 1, 2026

Questions about AI at CLEAR

What AI tools does CLEAR use?

CLEAR uses 2 AI tools: Sierra and Assembled. 1 is confirmed by a published story, quote or press release, and 1 is listed on the vendor's own pages.

How does usedby know which AI tools CLEAR uses?

Each tool is linked to a public page that names CLEAR: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find CLEAR, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.