1
AI tool in use at Mister Spex
Mister Spex uses 1 AI tool: Cognigy (Customer Service Automation). A published story, quote or press release confirms it.Latest check Oct 8, 2026: 1 of 1 tool checked, from 3 public sources.
- Industry
- E-commerce & D2C
- Website
- misterspex.co.uk
- AI tools in use
- 1Median for the 53 E-commerce & D2C companies on usedby: 1
- Latest check
- October 8, 20261 of 1 tool checked so far
Every AI tool at Mister Spex
1 line, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Cognigy | Customer Service Automation | On or before Oct 2024 | cognigy.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In Mister Spex's own words
Published results, each linked to its dated source. We quote, we do not score.
Our C-Level executives, service teams, and customers alike have embraced the AI phone agent solution and acknowledge the positive impact on customer experiences.Mister Spex compared to other E-commerce & D2C companies
Mister Spex uses 1 AI tool. The median among the 53 E-commerce & D2C companies on usedby is 1. None of its 52 peers uses fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
53 E-commerce & D2C companies on usedby, by number of AI tools
- 37 companies with 1 tool
- 6 companies with 2 tools
- 3 companies with 3 tools
- 1 company with 4 tools
- 1 company with 5 tools
- 1 company with 6 tools
- 1 company with 7 tools
- 3 companies with 8 tools or more
What its peers use that Mister Spex does not
Questions about AI at Mister Spex
What AI tools does Mister Spex use?
Mister Spex uses 1 AI tool: Cognigy. 1 is confirmed by a published story, quote or press release, and none is listed on the vendor's own pages.
Does Mister Spex use Kustomer?
usedby has not found a public page showing that Mister Spex uses Kustomer. Kustomer is the most used AI tool among the 53 E-commerce & D2C companies on usedby: 9 of them use it. See who uses Kustomer.
How does Mister Spex compare to other E-commerce & D2C companies?
Mister Spex uses 1 AI tool. The median among the 53 E-commerce & D2C companies on usedby is 1, and 0 of its 52 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Mister Spex uses?
Each tool is linked to a public page that names Mister Spex: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Mister Spex, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.