3
AI tools in use at SiriusXM
SiriusXM uses 3 AI tools: CallMiner and Sierra (Customer Service Automation) and Sonar (Code Quality & Security). 3 are confirmed by a published story, quote or press release; none is listed on the vendor's own pages.Latest check Oct 8, 2026: 3 of 3 tools checked, from 8 public sources.
- Industry
- Streaming & Content
- Website
- siriusxm.com
- AI tools in use
- 3Median for the 37 Streaming & Content companies on usedby: 2
- Latest check
- October 8, 20263 of 3 tools checked so far
Every AI tool at SiriusXM
3 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 CallMiner | Customer Service Automation | — | callminer.com | |
 Sierra | Customer Service Automation | On or before Feb 2024 | sierra.ai | |
 Sonar | Code Quality & Security | — | sonarsource.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In SiriusXM's own words
Published results, each linked to its dated source. We quote, we do not score.
Overall I love the tool and I’m excited to dial up our usage, particularly as tools like Claude Code gain much wider adoption and we may be forced to reckon with the quality of what we’re creating.When customers can have a natural conversation instead of filling out a form, they can be more specific about what they need, and they often share helpful feedback with us as well.SiriusXM compared to other Streaming & Content companies
SiriusXM uses 3 AI tools. The median among the 37 Streaming & Content companies on usedby is 2. 20 of its 36 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
37 Streaming & Content companies on usedby, by number of AI tools
- 16 companies with 1 tool
- 4 companies with 2 tools
- 5 companies with 3 tools
- 2 companies with 4 tools
- 6 companies with 5 tools
- 0 companies with 6 tools
- 0 companies with 7 tools
- 4 companies with 8 tools or more
What its peers use that SiriusXM does not
Questions about AI at SiriusXM
What AI tools does SiriusXM use?
SiriusXM uses 3 AI tools: CallMiner, Sierra, and Sonar. 3 are confirmed by a published story, quote or press release, and none is listed on the vendor's own pages.
Does SiriusXM use Qloo?
usedby has not found a public page showing that SiriusXM uses Qloo. Qloo is the most used AI tool among the 37 Streaming & Content companies on usedby: 5 of them use it. See who uses Qloo.
How does SiriusXM compare to other Streaming & Content companies?
SiriusXM uses 3 AI tools. The median among the 37 Streaming & Content companies on usedby is 2, and 20 of its 36 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools SiriusXM uses?
Each tool is linked to a public page that names SiriusXM: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find SiriusXM, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.