3
AI tools in use at Tesco
Tesco uses 3 AI tools: Globality (Procurement & Sourcing), HireVue (Recruiting & Talent Acquisition), and Zendesk AI (Customer Service Automation). 1 is confirmed by a published story, quote or press release; 2 are listed on the vendor's own pages.Latest check Oct 7, 2026: 3 of 3 tools checked, from 4 public sources.
Every AI tool at Tesco
3 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Globality | Procurement & Sourcing | — | globality.com | |
 HireVue | Recruiting & Talent Acquisition | — | hirevue.com | |
 Zendesk AI | Customer Service Automation | — | zendesk.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In Tesco's own words
Published results, each linked to its dated source. We quote, we do not score.
Our business stakeholders are able to source their needs autonomously in a consumer-like experience, and yet procurement is able to proactively influence spend to achieve all of our sourcing goals. We’ve entered a new world in procurement, and Globality has made this vision come true for us.Tesco compared to other Retail companies
Tesco uses 3 AI tools. The median among the 53 Retail companies on usedby is 1. 41 of its 52 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
53 Retail companies on usedby, by number of AI tools
- 31 companies with 1 tool
- 10 companies with 2 tools
- 6 companies with 3 tools
- 2 companies with 4 tools
- 2 companies with 5 tools
- 0 companies with 6 tools
- 0 companies with 7 tools
- 2 companies with 8 tools or more
What its peers use that Tesco does not
Questions about AI at Tesco
What AI tools does Tesco use?
Tesco uses 3 AI tools: Globality, HireVue, and Zendesk AI. 1 is confirmed by a published story, quote or press release, and 2 are listed on the vendor's own pages.
Does Tesco use Paradox?
usedby has not found a public page showing that Tesco uses Paradox. Paradox is the most used AI tool among the 53 Retail companies on usedby: 6 of them use it. See who uses Paradox.
How does Tesco compare to other Retail companies?
Tesco uses 3 AI tools. The median among the 53 Retail companies on usedby is 1, and 41 of its 52 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Tesco uses?
Each tool is linked to a public page that names Tesco: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Tesco, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.