C3 AI vs Kore.ai: who uses which
Customers, public proof and the companies that use both.
On usedby, 35 companies use C3 AI and 36 use Kore.ai. 1 company uses both, including Shell. Kore.ai leads among the Banking & Mortgages companies on usedby that use either tool.Latest check Oct 8, 2026: 46 of 71 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses C3 AI, Kore.ai, or both
Every company with a public proof for at least one of the two tools.
34
use only C3 AI
1
company uses both
35
use only Kore.ai
34 companies use only C3 AI, 35 use only Kore.ai and 1 uses both, out of the 70 companies on usedby that use at least one of them.
Where it lands
Newest customers
We have not started tracking changes for C3 AI yet.
Where it lands
Newest customers
We have not started tracking changes for Kore.ai yet.
Who uses both
Companies with a confirmed or observed line on both tools.
| Company |
|---|
 Shell |
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
C3 AI
Kore.aiWhat customers report
Results as the vendor or the customer published them, with the source and the date.
C3 AI
99% reduction in the time to generate threat data, from weeks to minutes
Missile Defense Agency
Vendor case study, c3.ai, captured Oct 8, 2026
Kore.ai
30% reduction in human agent workload
Autodoc
Vendor case study, kore.ai, captured Oct 2, 2026
Questions about C3 AI and Kore.ai
Which is used more, C3 AI or Kore.ai?
Kore.ai has more customers on usedby: 36 against 35 for C3 AI.
Do companies use both C3 AI and Kore.ai?
Yes. 1 company uses both on usedby, including Shell.
Who uses C3 AI?
35 companies on usedby, each with the public page that shows it. See who uses C3 AI.
Who uses Kore.ai?
36 companies on usedby, each with the public page that shows it. See who uses Kore.ai.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.