Datadog vs PagerDuty: who uses which
Customers, public proof and the companies that use both.
On usedby, 60 companies use Datadog and 11 use PagerDuty. 1 company uses both, including Twilio. Datadog leads among the Artificial Intelligence companies on usedby that use either tool.Latest check Nov 13, 2026: 71 of 71 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.
Who uses Datadog, PagerDuty, or both
Every company with a public proof for at least one of the two tools.
59
listed for Datadog only
1
company uses both
10
listed for PagerDuty only
On usedby, 59 companies are listed for Datadog only, 10 are listed for PagerDuty only and 1 uses both, out of the 70 companies listed for at least one. An absent listing does not prove non-use.
Who uses both
Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.
| Company |
|---|
 Twilio |
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Vendor facts checked: Datadog, 4 of 6; PagerDuty, 0 of 6. Missing facts remain unverified, not absent features.
Datadog
PagerDutyWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Datadog
reduce global mean time to resolution (MTTR) from 11 hours to less than one hour, an improvement of approximately 90%
Bullla
Vendor case study, datadoghq.com, published Oct 21, 2026
those metrics are available to all 2,300 SNCF engineers and administrators, across all teams and environments
SNCF
Vendor case study, datadoghq.com, published Sep 8, 2021
PagerDuty
reducing initial response and communications times to critical incidents by 30%
SAP
Vendor case study, pagerduty.com, published Sep 16, 2023
MTTR is now under 30 minutes
DraftKings
Vendor case study, pagerduty.com, published Jun 15, 2023
Questions about Datadog and PagerDuty
Which is used more, Datadog or PagerDuty?
Datadog has more customers on usedby: 60 against 11 for PagerDuty.
Do companies use both Datadog and PagerDuty?
Yes. 1 company uses both on usedby, including Twilio.
Who uses Datadog?
60 companies on usedby, each with the public page that shows it. See who uses Datadog.
Who uses PagerDuty?
11 companies on usedby, each with the public page that shows it. See who uses PagerDuty.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of four proof levels: confirmed, declared by the company itself, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.