Ema vs Uniphore: who uses which
Customers, public proof and the companies that use both.
On usedby, 7 companies use Ema and 22 use Uniphore. 1 company uses both, including KPMG. Uniphore leads among the IT Services & System Integration companies on usedby that use either tool.Latest check Oct 8, 2026: 29 of 29 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses Ema, Uniphore, or both
Every company with a public proof for at least one of the two tools.
6
use only Ema
1
company uses both
21
use only Uniphore
6 companies use only Ema, 21 use only Uniphore and 1 uses both, out of the 28 companies on usedby that use at least one of them.
Who uses both
Companies with a confirmed or observed line on both tools.
| Company |
|---|
 KPMG |
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Ema
UniphoreWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Ema
No reviewed story for Ema yet.
Uniphore
85% Reduction in training time
Velera
Vendor case study, uniphore.com, published Apr 15, 2026
HOW A DIGITAL-FIRST ROADSIDE EXPERIENCE SAVED ALLSTATE $5M AND REDUCED AGENT LOAD BY 48%
Allstate
Vendor case study, uniphore.com, published Apr 15, 2026
Questions about Ema and Uniphore
Which is used more, Ema or Uniphore?
Uniphore has more customers on usedby: 22 against 7 for Ema.
Do companies use both Ema and Uniphore?
Yes. 1 company uses both on usedby, including KPMG.
Who uses Ema?
7 companies on usedby, each with the public page that shows it. See who uses Ema.
Who uses Uniphore?
22 companies on usedby, each with the public page that shows it. See who uses Uniphore.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.