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GitBook vs Glean: who uses which

Customers, public proof and the companies that use both.

On usedby, 37 companies use GitBook and 59 use Glean. 2 companies use both, including Deepgram and Ericsson. GitBook leads among the DevTools & Infrastructure companies on usedby that use either tool, Glean among the Fintech & Payments companies.Latest check Nov 13, 2026: 90 of 96 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.

Who uses GitBook, Glean, or both

Every company with a public proof for at least one of the two tools.

35

listed for GitBook only

2

companies use both

57

listed for Glean only

On usedby, 35 companies are listed for GitBook only, 57 are listed for Glean only and 2 use both, out of the 94 companies listed for at least one. An absent listing does not prove non-use.

37customers
16 confirmed 1 declared 20 observed

Where it lands

Fintech & Payments4
Artificial Intelligence3
DevTools & Infrastructure3
59customers
30 confirmed 2 declared 23 observed 4 signals

Where it lands

Fintech & Payments6
Data & Analytics5
Media & Publishing5

Recently publicly listed customers

UniqusOct 31

Who uses both

Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.

Companies that use both GitBook and Glean
CompanyFirst public proof, GitBookFirst public proof, Glean
DeepgramOn or before Nov 2026On or before Nov 2026
Ericsson—On or before Mar 2025

By industry

Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use GitBook, Glean or both: a share of the companies on usedby, not of the market.

IndustryListed for GitBook onlyBothListed for Glean only
Fintech & Payments10 companies on usedby
40%0%60%
Marketing Tech6 companies on usedby
33%0%67%
Artificial Intelligence5 companies on usedby
40%20%40%
Data & Analytics5 companies on usedby
0%0%100%
DevTools & Infrastructure5 companies on usedby
60%0%40%

Listed for GitBook onlyBothListed for Glean only

More common with GitBook

  • DevTools & Infrastructure3 of the 5 DevTools & Infrastructure companies on usedby that use either tool use GitBook.

More common with Glean

  • Fintech & Payments6 of the 10 Fintech & Payments companies on usedby that use either tool use Glean.
  • Marketing Tech4 of the 6 Marketing Tech companies on usedby that use either tool use Glean.
  • Data & Analytics5 of the 5 Data & Analytics companies on usedby that use either tool use Glean.

Source: every usedby line, from confirmed proofs to job-post signals (the weakest proof level).

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

Vendor facts checked: GitBook, 5 of 6; Glean, 3 of 6. Missing facts remain unverified, not absent features.

GitBookGlean
Customersusedby, latest check Nov 13, 2026GitBook: 37 (16 confirmed, 1 declared, 20 observed)Glean: 59 (30 confirmed, 2 declared, 23 observed, 4 job-post signals)
PricingGitBook: Free: $0 /mo; Essential: from $65 per site/month; Ultimate: $249 per site/month; Enterprise: contact salesgitbook.com, checked Nov 13, 2026Glean: Work AI Platform · AWS Marketplace · Custom quoteaws.amazon.com, checked Nov 13, 2026
SecurityGitBook: SOC 2 Type II, ISO 27001gitbook.com, checked Nov 13, 2026Glean: SOC 2 Type II, ISO 27001, ISO 42001, HIPAAglean.com, checked Nov 13, 2026
Your dataGitBook: Not used to train models by default.gitbook.com, checked Nov 13, 2026No verified public evidence
Data residencyNo verified public evidenceNo verified public evidence
Free trialGitBook: Free trial or free plan available.gitbook.com, checked Nov 13, 2026No verified public evidence
IntegrationsGitBook: GitHub, GitLab, Slack, Intercom, Google Analytics, PostHog, Auth0, Okta, Linear, Segment, Jira, HubSpotgitbook.com, checked Nov 13, 2026Glean: Slack, Google Drive, Jira, Confluence, SharePoint, GitHub, Salesforce, Asana, Box, Dropbox, Zendesk, Workdayglean.com, checked Nov 13, 2026
WebsiteGitBook: gitbook.comGlean: glean.com

What customers report

Results as the vendor or the customer published them, with the source and the date.

GitBook

How Mozilla.ai uses GitBook

Mozilla.ai

Vendor case study, gitbook.com, captured Nov 13, 2026

Read the story

How Tuum uses GitBook

Tuum

Vendor case study, gitbook.com, captured Nov 13, 2026

Read the story

Glean

saving more than 1,500 hours monthly

Super

Vendor case study, glean.com, captured Nov 11, 2026

Read the story

With 92% adoption, Glean helps Upside employees find what they need

Upside

Vendor case study, glean.com, captured Nov 11, 2026

Read the story

Evidence for your decision: Glean

Source observations. Check the required plan and conditions before choosing.

Documented tasks

McCarthy HoldingsAutomate internal business workflows
With Glean's agent capabilities, McCarthy teams are now building and deploying purpose-built agents that automate complex, data-intensive workflows.

SourceVENDOR CASE STUDYCaptured:

NileAutomate internal business workflows
Glean has enabled teams across Nile to build customized agents for their most important workflows, as well as bring other applications and AI tools into one agentic ecosystem.

SourceVENDOR CASE STUDYCaptured:

Choice criteria

Integration: BoxSourced observation

Plan: Unknown

Easily integrate 275+ apps across ecosystems out of the box.

SourceVendor pageChecked:

Integration: Google ChatSourced observation

Plan: Unknown

Conditions: Product scope needs verification

Product: glean

Setup and limits: Named plan, contract entitlement, connector scopes, permissions, volume limits and regional eligibility remain unknown.; Documented only; not_tested. No authenticated vendor operation executed.; Named integration listing only; operation semantics and data direction are not established.

Google ChatNativeCommunication

SourceDocumented · Not testedChecked:

Questions about GitBook and Glean

Which is used more, GitBook or Glean?

Glean has more customers on usedby: 59 against 37 for GitBook. GitBook leads among the DevTools & Infrastructure companies on usedby that use either tool, Glean among the Fintech & Payments companies.

Do companies use both GitBook and Glean?

Yes. 2 companies use both on usedby, including Deepgram and Ericsson.

Who uses GitBook?

37 companies on usedby, each with the public page that shows it. See who uses GitBook.

Who uses Glean?

59 companies on usedby, each with the public page that shows it. See who uses Glean.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of four proof levels: confirmed, declared by the company itself, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.