Pinecone vs Vespa: who uses which
Customers, public proof and the companies that use both.
On usedby, 57 companies use Pinecone and 14 use Vespa. No company is listed with both yet. Pinecone leads among the Artificial Intelligence companies on usedby that use either tool.Latest check Oct 8, 2026: 70 of 71 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses Pinecone, Vespa, or both
Every company with a public proof for at least one of the two tools.
57
use only Pinecone
0
companies use both
14
use only Vespa
57 companies use only Pinecone, 14 use only Vespa and 0 use both, out of the 71 companies on usedby that use at least one of them.
Where it lands
Newest customers
No new customer since tracking started on October 8, 2026.
Where it lands
Newest customers
No new customer since tracking started on October 7, 2026.
Who uses both
Companies with a confirmed or observed line on both tools.
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Pinecone
VespaWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Pinecone

a 20% reduction in AHT for voice calls
TaskUs
Vendor case study, pinecone.io, captured Oct 8, 2026

a ~95% reduction of time, freeing up human agents to focus on more complex issues
Assembled
Vendor case study, pinecone.io, captured Oct 8, 2026
Vespa
No reviewed story for Vespa yet.
Questions about Pinecone and Vespa
Which is used more, Pinecone or Vespa?
Pinecone has more customers on usedby: 57 against 14 for Vespa.
Do companies use both Pinecone and Vespa?
usedby has not found a company with a confirmed or observed line on both Pinecone and Vespa yet.
Who uses Pinecone?
57 companies on usedby, each with the public page that shows it. See who uses Pinecone.
Who uses Vespa?
14 companies on usedby, each with the public page that shows it. See who uses Vespa.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.