PolyAI vs Regal: who uses which
Customers, public proof and the companies that use both.
On usedby, 18 companies use PolyAI and 40 use Regal. No company is listed with both yet.Latest check Oct 8, 2026: 58 of 58 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses PolyAI, Regal, or both
Every company with a public proof for at least one of the two tools.
18
use only PolyAI
0
companies use both
40
use only Regal
18 companies use only PolyAI, 40 use only Regal and 0 use both, out of the 58 companies on usedby that use at least one of them.
Where it lands
Newest customers
No new customer since tracking started on October 8, 2026.
Where it lands
Newest customers
No new customer since tracking started on October 8, 2026.
Who uses both
Companies with a confirmed or observed line on both tools.
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
PolyAI
RegalWhat customers report
Results as the vendor or the customer published them, with the source and the date.
PolyAI
The PolyAI voice assistant is now handling an average of 5,500 calls each week on Simplyhealth’s consumer line.
Simplyhealth
Vendor case study, poly.ai, published Sep 17, 2023
Regal
HealthBird instantly saw a 250% lift in agent productivity from using their Sales Dialer.
Healthbird
Vendor case study, regal.ai, captured Oct 8, 2026
Questions about PolyAI and Regal
Which is used more, PolyAI or Regal?
Regal has more customers on usedby: 40 against 18 for PolyAI.
Do companies use both PolyAI and Regal?
usedby has not found a company with a confirmed or observed line on both PolyAI and Regal yet.
Who uses PolyAI?
18 companies on usedby, each with the public page that shows it. See who uses PolyAI.
Who uses Regal?
40 companies on usedby, each with the public page that shows it. See who uses Regal.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.