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Research & Knowledge: the tools companies use

AI search and research assistants

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241 companies on usedby use at least one of the 14 tools in this category with a public customer. Coveo leads with 44 companies. Then come Listen (40) and AlphaSense (27). 8 companies run two of these tools or more. The most common pair is Coveo with AlphaSense (4 companies).Latest check Oct 8, 2026: 232 of 251 public lines checked. Counts are of companies on usedby, not of the whole market: we list a company when a public page shows its AI tools.

241

companies on usedby use a tool of this category

Latest check Oct 8, 2026: 232 of 251 public lines checked

Ranked by customers

Companies with a public line for each tool. Job-post signals count and are drawn apart in the proof bar.

Research & Knowledge tools ranked by companies on usedby
#ToolCustomersProof
1Coveo44
2Listen40
3AlphaSense27
4Perplexity26
5MagicSchool23
6Algolia21
7Hebbia14
8Cradle12
9You.com10
10Causaly9
10Consensus9
12Otio6
13Brisk Teaching5
13Owkin5
Insilico Medicine—

8 companies run two of these tools or more. The most common pair is Coveo with AlphaSense, at 4 companies.

Coveo44 customers

Coveo is used by 44 companies on usedby, 40 confirmed by a case study, a named quote or a press release. Named customers include Adobe, Salesforce, and SAP. Who uses Coveo, AlphaSense vs Coveo

Customer page: coveo.com. Latest check of 43 of 44 lines: Oct 4, 2026.

Listen40 customers

Listen is used by 40 companies on usedby, 13 confirmed by a case study, a named quote or a press release. Named customers include Microsoft, Procter & Gamble, and Bain & Company. Who uses Listen, Coveo vs Listen

Customer page: listenlabs.ai. Latest check of 28 of 40 lines: Oct 2, 2026.

AlphaSense27 customers

AlphaSense is used by 27 companies on usedby, 17 confirmed by a case study, a named quote or a press release. Named customers include J.P. Morgan, Microsoft, and Salesforce. Who uses AlphaSense, AlphaSense vs Coveo

Customer page: alpha-sense.com. Latest check of 27 of 27 lines: Oct 7, 2026.

Perplexity26 customers

Perplexity is used by 26 companies on usedby, 12 confirmed by a case study, a named quote or a press release. Named customers include Nvidia, Samsung, and PayPal. Who uses Perplexity

Customer page: perplexity.ai. Latest check of 22 of 26 lines: Oct 4, 2026.

Categories in Research & Knowledge

Companies on usedby per category, and the tools with a public customer.

Newest customers

Companies first listed by a tool of this category in the last 90 days.

No new customer yetTracking of changes on these tools' pages started on October 4, 2026. New customers appear here, dated, after two complete checks of those pages.

Most compared

Side-by-side pages with the companies behind each tool.

Questions about Research & Knowledge

Answers drawn from usedby data.

What is the most used tool in Research & Knowledge?

Coveo, used by 44 of the 241 companies on usedby in this category. Then come Listen (40) and AlphaSense (27). Who uses Coveo.

Do more companies use Coveo or Listen?

Coveo: 44 companies on usedby, against 40 for Listen.

Do companies use several tools in Research & Knowledge?

Yes: 8 of the 241 companies on usedby in this category run two or more. The most common pair is Coveo with AlphaSense (4 companies).

How does usedby rank these tools?

By the number of companies with a public line for each tool, read from dated captures of vendor customer pages, case studies, press releases and job posts. Job-post signals count in the totals and are shown apart. usedby lists a company when a public page shows it, so these counts describe the companies on usedby, not the whole market.