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Coveo vs Listen: who uses which

Customers, public proof and the companies that use both.

On usedby, 44 companies use Coveo and 40 use Listen. No company is listed with both yet.Latest check Oct 4, 2026: 71 of 84 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses Coveo, Listen, or both

Every company with a public proof for at least one of the two tools.

44

use only Coveo

0

companies use both

40

use only Listen

44 companies use only Coveo, 40 use only Listen and 0 use both, out of the 84 companies on usedby that use at least one of them.

44customers
40 confirmed 4 observed

Where it lands

Telecommunications3
Cybersecurity2
Data & Analytics2

Newest customers

We have not started tracking changes for Coveo yet.

40customers
13 confirmed 27 observed

Where it lands

Fintech & Payments4
Consumer Goods3
Fashion & Apparel3

Newest customers

We have not started tracking changes for Listen yet.

Who uses both

Companies with a confirmed or observed line on both tools.

No company uses both yetusedby has not found a company with a confirmed or observed line on both Coveo and Listen.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

CoveoListen
Customersusedby, latest check Oct 4, 2026Coveo: 44 (40 confirmed, 4 observed)Listen: 40 (13 confirmed, 27 observed)
CategoryusedbyCoveo: AI Search & ResearchListen: AI Search & Research
SecurityNot checked yetListen: SOC 2 Type II, ISO 42001, ISO 27001, ISO 27701trust.listenlabs.ai, checked Oct 4, 2026
WebsiteCoveo: coveo.comListen: listenlabs.ai

What customers report

Results as the vendor or the customer published them, with the source and the date.

Coveo

Conversion rate from search increased by 29%

Elite Supplements

Vendor case study, coveo.com, published May 14, 2026

Read the story

Search conversion rates increased by 26%

Four Hands

Vendor case study, coveo.com, published May 14, 2026

Read the story

Listen

the team shipped StudyArena in roughly half the time it took to build A1Zap

A1Base

Vendor case study, listenlabs.ai, captured Oct 2, 2026

Read the story

Think about it as 100 studies for the price, at least in terms of time, of five or six.

Anthropic

Vendor case study, listenlabs.ai, captured Oct 2, 2026

Read the story

Questions about Coveo and Listen

Which is used more, Coveo or Listen?

Coveo has more customers on usedby: 44 against 40 for Listen.

Do companies use both Coveo and Listen?

usedby has not found a company with a confirmed or observed line on both Coveo and Listen yet.

Who uses Coveo?

44 companies on usedby, each with the public page that shows it. See who uses Coveo.

Who uses Listen?

40 companies on usedby, each with the public page that shows it. See who uses Listen.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.