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How Autotrader uses Hightouch

ConfirmedVendor case study · Checked Oct 7, 2026
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The use case: how Autotrader deploys Hightouch

Autotrader uses Hightouch to sync custom data models and audience segments built in BigQuery to Braze for lifecycle marketing. This lets the marketing team personalize campaigns based on session activity and build audiences without engineering requests.

In the customer’s words

We didn’t want to write our own integration code for every tool, we needed to send data. Hightouch eliminates this problem, and we don’t have to worry about constant API changes. Hightouch Audiences lets our marketing team take ownership.
Darren Haken, Head of Engineering at Autotrader — Source

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Based on Hightouch’s published case study. We check the public evidence; the results are reported by the vendor.

hightouch.com
Last checked
Oct 7, 2026
hightouch.comCaptured Hightouch case study about AutotraderOpen source capture
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What we compared with the page.

  • The figure: 20%Checked

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  • The passage quoted aboveChecked

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  • Autotrader uses HightouchChecked

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  • The result itselfNot checked

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Using Hightouch, Autotrader can sync custom data models and audience segments created in BigQuery directly to Braze in near real-time. The marketing team can then personalize additional lifecycle marketing campaigns across previously inaccessible touchpoints like push notifications, email, and SMS.
From the page. hightouch.com