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How Bella Sante uses Tidio

$66,000+

“Chatbot-assisted revenue $66,000+ in sales”

As published on tidio.com, March 2026. Captured by usedby on Oct 3, 2026.

What happened

Bella Santé added Tidio live chat and the Lyro AI agent on top of its call center to answer routine guest questions on its website. Lyro also recommends spa services and packages, and pre-chat surveys collect visitor contact details as leads.

Summary written by usedby from the source page, in English. The figures are those of Tidio and Bella Sante, not ours.

  • 75%“Around 75% of live chat questions are handled automatically”
  • 450“Within six months, Bella Santé collected more than 450 new leads using Tidio’s pre-chat surveys.”

Using Lyro AI, Bella Santé automated a large share of incoming customer inquiries through live chat.

From the page. tidio.com, captured Oct 3, 2026

I love the data and the self-learning aspect of Lyro. We’ve been able to pull hundreds of questions from our FAQ and continue to have Lyro learn from that information.

Jackelyn Dacanay, Marketing Director at Bella Santé, Bella Sante. Source, captured Oct 3, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 3, 2026.

  • The figure: $66,000+CheckedPrinted word for word on the page, near the name of Bella Sante.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Bella Sante.
  • The publication dateCheckedRead from the page’s own metadata, never guessed.
  • Bella Sante uses TidioCheckedConfirmed line. Latest check across sources: Oct 3, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

~80%Lyro resolution rate (April)Burker uses Tidio. Another customer of Tidio23%“Procosmet saw an increase in sales by a whopping 23%”Procosmet uses Tidio. Another customer of Tidio25%“around a 25% increase in qualified leads from our website chat”Integratec uses Tidio. Another customer of Tidio