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50%

“50% faster cycle times”

As published on zip.com. Captured by usedby on Oct 8, 2026.

What happened

Coinbase uses Zip for procurement, unifying intake and purchasing into a single workflow with trackable data for regulatory audits and compliance. It has also reduced ticket resolution times and plans to move payments from Coupa to Zip.

Summary written by usedby from the source page, in English. The figures are those of Zip and Coinbase, not ours.

  • 200%“200% increase in proper spend request tickets”
  • 90 days“Coinbase had the system up and running in just 90 days despite leveraging custom integrations.”

Soon, Coinbase witnessed a significant transformation: resolution times were cut, and vendor onboarding became faster and less cumbersome. Prior to Zip, Coinbase’s time to resolution per ticket was fairly high.

From the page. zip.com, captured Oct 8, 2026

Zip is just so easy and customizable and gives us so much control. They work with us to give us the fast, responsive help we need; they really listen to their customers.

Cindy Yan, Former VP, Source to Pay & Supplier Management, Coinbase. Source, captured Oct 8, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 8, 2026.

  • The figure: 50%CheckedPrinted word for word on the page, near the name of Coinbase.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Coinbase.
  • Coinbase uses ZipCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

72%“72% reduction in investigation time”Coinbase uses Resolve. Another tool at Coinbase22 days“ADT’s average cycle time is 22 days across all request types”ADT uses Zip. Another customer of Zip95%“Despite hypergrowth, Anthropic achieved 95% policy adoption within the first year.”Anthropic uses Zip. Another customer of Zip