How Commonwealth Bank uses H2O.ai
2 days
“Decreased time to prototype new models from weeks to 2 days”
As published on h2o.ai. Captured by usedby on Oct 7, 2026.
What happened
Commonwealth Bank uses H2O.ai's AI Cloud across the organisation, for data scientists, data engineers and business users, to build machine learning models for personalised customer offers, bill and cash flow prediction, fraud protection, lending decisions and risk management.
Summary written by usedby from the source page, in English. The figures are those of H2O.ai and Commonwealth Bank, not ours.
Decreased time to prototype new models from weeks to 2 days
From our peak in 2022, we’ve reduced customer scam losses by 76%. AI has allowed us to keep our customers safe in ways that simply weren’t possible before. AI has been a means to improve customer service. We are using it in any number of ways from fraud detection, to anti-money laundering, serving our customers through our products and services.
We aspire to be the trusted partner at the centre of our customers’ financial lives.
What the story claims, and what we checked
We compared the story with its live page on Oct 7, 2026.
- The figure: 2 daysCheckedPrinted word for word on the page, near the name of Commonwealth Bank.
- The passage quoted aboveCheckedCopied word for word from the page, near the name of Commonwealth Bank.
- The numbers in our summaryCheckedEach one is printed on the page.
- Commonwealth Bank uses H2O.aiCheckedConfirmed line. Latest check across sources: Oct 7, 2026.
- The result itselfNot checkedWe quote it; we did not measure it.
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