The use case: how Genesys deploys PartnerStack
Genesys uses PartnerStack to run its global enterprise referral partner program, automating commission payouts to partners in their local currencies and streamlining partner recruiting and onboarding. It also integrates the platform with its Salesforce CRM.
More reported results
Figures published in PartnerStack’s case study. They are not independently measured by usedby.
For processing of referral commission payments, the estimated time saved is approximately 20 hours per month.
Procopi estimates Genesys saves approximately 100 hours per month across multiple teams in the organization.
In the customer’s words
The most important business outcome was bringing to market a program that delivers value to Genesys and our partners. PartnerStack was an invaluable partner to achieving this outcomeOther AI tools used by Genesys
Other public relationships recorded on usedby.
Explore Genesys’s AI stack
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Based on PartnerStack’s published case study. We check the public evidence; the results are reported by the vendor.
partnerstack.com- Source published
- Mar 14, 2025
- Last checked
- Nov 13, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 120 hoursChecked
Printed word for word on the page, near the name of Genesys.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Genesys.
- The publication dateChecked
Read from the page’s own metadata, never guessed.
- Genesys uses PartnerStackChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Genesys leverages PartnerStack's automated rewards and streamlined onboarding process to save over 120 hours a month in operational overhead and partner management.