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How Ramp uses Retool

ConfirmedVendor case study · Checked Oct 24, 2026
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The use case: how Ramp deploys Retool

Ramp uses Retool to build internal tools for its operations and support teams, including a risk management app where agents view customer risk signals and approve credit increases that update the back end. It has built over 100 internal apps, most used for underwriting, fraud analysis, and risk management.

More reported results

Figures published in Retool’s case study. They are not independently measured by usedby.

$200,000

Geoff calculated this to be close to $200,000 in costs in the first year of using Retool alone.

100

Ramp was able to build over 100 internal tools in less than a year.

In the customer’s words

We like Retool a lot because you don't necessarily need a computer science degree to make changes on Retool,
Geoff Charles, Head of Product, Ramp — Source
it’s at least 10-20% improvement to operational efficiency.
Geoff Charles, Head of Product, Ramp — Source
When you think about financial services,” Geoff says, “especially B2B financial services, there are a lot of different functions that need to run on our core applications.
Geoff Charles, Head of Product, Ramp — Source
If you think about those three value propositions,” he says, “it’s at least 10-20% improvement to operational efficiency.
Geoff Charles, Head of Product, Ramp — Source
This is where Retool helps us more than any other business analytics tools—it combines visibility with action, saving us time and limiting the number of errors we make.
Calvin Lee, Chief of Staff, Ramp — Source, captured Oct 8, 2026

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More stories

Go straight to the source

Based on Retool’s published case study. We check the public evidence; the results are reported by the vendor.

retool.com
Last checked
Oct 24, 2026
retool.comCaptured Retool case study about RampOpen source capture
What the story claims, and what we checked

What we compared with the page.

  • The figure: 20%Checked

    The figure is on the page; its label is our wording.

  • The passage quoted aboveChecked

    Copied word for word from the page, near the name of Ramp.

  • The numbers in our summaryChecked

    Each one is printed on the page.

  • Ramp uses RetoolChecked

    Confirmed line.

  • The result itselfNot checked

    We quote it; we did not measure it.

Ramp was able to build over 100 internal tools in less than a year. Building those tools from scratch would have taken much longer. Even if an engineering team took two days per tool, that’s 200 days to build out the current suite
From the page. retool.com