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18%

“We estimate we've saved up to 18% over the last year”

As published on zip.com. Captured by usedby on Oct 8, 2026.

What happened

Northwestern Mutual uses Zip as a single intake portal for procurement requests, routing them through privacy, security, and third-party risk review. It later extended Zip to cover procure-to-pay, replacing Coupa and connecting requests, vendor agreements, POs, and invoices in one workflow.

Summary written by usedby from the source page, in English. The figures are those of Zip and Northwestern Mutual, not ours.

  • 20%“increased our spend under management by as much as 20%”

"There's one front door," Kee says. "All those one-off requests are captured and sent through the right processes. We estimate we've saved up to 18% over the last year and increased our spend under management by as much as 20%."

From the page. zip.com, captured Oct 8, 2026

Senior leaders can finally have procurement conversations with a strong level of confidence.

Chris Kee, VP, Sourcing & Procurement, Northwestern Mutual. Source, captured Oct 8, 2026

With Zip, we can fully attest that everything is going through the appropriate privacy, security, third-party risk assessment process. And we can answer questions with more data than we’ve ever had before.

Chris Kee, VP, Sourcing & Procurement, Northwestern Mutual. Source, captured Oct 8, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 8, 2026.

  • The figure: 18%CheckedPrinted word for word on the page, near the name of Northwestern Mutual.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Northwestern Mutual.
  • Northwestern Mutual uses ZipCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

22 days“ADT’s average cycle time is 22 days across all request types”ADT uses Zip. Another customer of Zip95%“Despite hypergrowth, Anthropic achieved 95% policy adoption within the first year.”Anthropic uses Zip. Another customer of Zip90%“an overall reduction of roughly 90%”Barings uses Zip. Another customer of Zip