2
AI tools in use at ClassPass
ClassPass uses 2 AI tools: Assembled and Decagon (Customer Service Automation). 2 are confirmed by a published story, quote or press release; none is listed on the vendor's own pages.Latest check Oct 8, 2026: 2 of 2 tools checked, from 6 public sources.
- Industry
- Sports & Fitness
- Website
- classpass.com
- AI tools in use
- 2Median for the 27 Sports & Fitness companies on usedby: 1
- Latest check
- October 8, 20262 of 2 tools checked so far
Every AI tool at ClassPass
2 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Assembled | Customer Service Automation | — | assembled.com | |
 Decagon | Customer Service Automation | — | decagon.ai |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In ClassPass's own words
Published results, each linked to its dated source. We quote, we do not score.
Assembled has improved our ability to predict what could happen. We're using the platform to determine our future forecasting and our headcount in a way that is much more data-informed. We just have more data, and that makes any decision we make a lot less scary.ClassPass compared to other Sports & Fitness companies
ClassPass uses 2 AI tools. The median among the 27 Sports & Fitness companies on usedby is 1. 21 of its 26 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
27 Sports & Fitness companies on usedby, by number of AI tools
- 21 companies with 1 tool
- 1 company with 2 tools
- 3 companies with 3 tools
- 1 company with 4 tools
- 1 company with 5 tools
What its peers use that ClassPass does not
Questions about AI at ClassPass
What AI tools does ClassPass use?
ClassPass uses 2 AI tools: Assembled and Decagon. 2 are confirmed by a published story, quote or press release, and none is listed on the vendor's own pages.
Does ClassPass use HubSpot?
usedby has not found a public page showing that ClassPass uses HubSpot. HubSpot is the most used AI tool among the 27 Sports & Fitness companies on usedby: 4 of them use it. See who uses HubSpot.
How does ClassPass compare to other Sports & Fitness companies?
ClassPass uses 2 AI tools. The median among the 27 Sports & Fitness companies on usedby is 1, and 21 of its 26 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools ClassPass uses?
Each tool is linked to a public page that names ClassPass: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find ClassPass, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.