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What AI does Dialpad use?

dialpad.com

3

AI tools in use at Dialpad

1 confirmed 2 observed

Dialpad uses 3 AI tools: Labelbox (ML Ops & Training), Braintrust (LLM Ops & Frameworks), and CodeRabbit (Code Quality & Security). 1 is confirmed by a published story, quote or press release; 2 are listed on the vendor's own pages.Latest check Oct 7, 2026: 3 of 3 tools checked, from 7 public sources.

AI tools in use
3
Latest check
October 7, 20263 of 3 tools checked so far

Every AI tool at Dialpad

3 lines, each linked to the public page behind it. Open a row to see the dated capture.

ToolTeamFirst public proofProofSource
LabelboxML Ops & Training—labelbox.com
BraintrustLLM Ops & Frameworks—braintrust.dev
CodeRabbitCode Quality & Security—coderabbit.ai

“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.

In Dialpad's own words

Published results, each linked to its dated source. We quote, we do not score.

Our data scientists were less proactive about requesting labeled data because they knew how much effort it was going to be and how much pain it was going to cause,
Anne Paling, Manager of Data Annotation and Testing at Dialpad, Labelbox. Source, Captured Oct 7, 2026

Questions about AI at Dialpad

What AI tools does Dialpad use?

Dialpad uses 3 AI tools: Labelbox, Braintrust, and CodeRabbit. 1 is confirmed by a published story, quote or press release, and 2 are listed on the vendor's own pages.

How does usedby know which AI tools Dialpad uses?

Each tool is linked to a public page that names Dialpad: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Dialpad, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.