2
AI tools in use at Fiserv
Fiserv uses 2 AI tools: Feedzai (Fraud & AML) and Sierra (Customer Service Automation). None is confirmed by a published story, quote or press release; 2 are listed on the vendor's own pages.Latest check Oct 7, 2026: 2 of 2 tools checked, from 3 public sources.
- Industry
- Fintech & Payments
- Website
- fiserv.com
- AI tools in use
- 2Median for the 131 Fintech & Payments companies on usedby: 2
- Latest check
- October 7, 20262 of 2 tools checked so far
Every AI tool at Fiserv
2 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Feedzai | Fraud & AML | — | feedzai.com | |
 Sierra | Customer Service Automation | On or before Jul 2026 | sierra.ai |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
Fiserv compared to other Fintech & Payments companies
Fiserv uses 2 AI tools. The median among the 131 Fintech & Payments companies on usedby is 2. 65 of its 130 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
131 Fintech & Payments companies on usedby, by number of AI tools
- 65 companies with 1 tool
- 21 companies with 2 tools
- 11 companies with 3 tools
- 8 companies with 4 tools
- 2 companies with 5 tools
- 5 companies with 6 tools
- 3 companies with 7 tools
- 16 companies with 8 tools or more
What its peers use that Fiserv does not
Questions about AI at Fiserv
What AI tools does Fiserv use?
Fiserv uses 2 AI tools: Feedzai and Sierra. None is confirmed by a published story, quote or press release, and 2 are listed on the vendor's own pages.
Does Fiserv use Notion?
usedby has not found a public page showing that Fiserv uses Notion. Notion is the most used AI tool among the 131 Fintech & Payments companies on usedby: 15 of them use it. See who uses Notion.
How does Fiserv compare to other Fintech & Payments companies?
Fiserv uses 2 AI tools. The median among the 131 Fintech & Payments companies on usedby is 2, and 65 of its 130 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Fiserv uses?
Each tool is linked to a public page that names Fiserv: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Fiserv, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.